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Message

Re: [colorvision_group] Re: Spyder3Pro and Windows 7 Beta 7000

2009-01-16 by CDTobie


I've been using Datacolor products and advocating them for a decade 
(or longer). You really shouldn't be treating long-standing customers 
with such a cavalier attitude. At least the team in Switzerland were 
civil in their reply. If you don't want to suggest possible 
workarounds that's fine. Just be gracious about it.
___
Attitude can be difficult to perceive in email. I was not being sarcastic, but stating our policy, and my recommendations. 32 bit installs appear to be working, but I don't expect that will assist you much with your Win7-64 situation. We are also looking into giving users more control over what language they install in future installers, which might possibly have some bearing.

C. David Tobie
WW Product Technology Manager
Digital Imaging & Home Theater
Datacolor
CDTobie@...
www.datacolor.com/Spyder3

www.colorvision.com


-----Original Message-----
From: sid_phillips55
To: colorvision_group@yahoogroups.com
Sent: Fri, 16 Jan 2009 9:34 am
Subject: [colorvision_group] Re: Spyder3Pro and Windows 7 Beta 7000

David:

I'm just testing Win7, I am not relying on it as my primary OS. I 
wasn't looking for a solution from Datacolor, just some suggestions 
of what I might do if this were Vista64 with the same problem. Based 
on that, I might be able to develop a workaround for my system which, 
in turn could help other beta testers.

The sooner we can get apps running under Win7 - even with 
workarounds - the sooner Windows users will embrace *those* products 
because they know they will work. Our feedback and our success is 
just as important for the app developers as it is for Microsoft.

I've been using Datacolor products and advocating them for a decade 
(or longer). You really shouldn't be treating long-standing customers 
with such a cavalier attitude. At least the team in Switzerland were 
civil in their reply. If you don't want to suggest possible 
workarounds that's fine. Just be gracious about it.

Sid

--- In colorvision_group@yahoogroups.com, CDTobie  wrote:
>
> 
> 
> 
> If this were 
> Vista64, what would you recommend as possible workarounds? 
> 
> I would recommend using Vista64. Thats supported, and works. We'll 
get to Windows 7 between now and when its released.
> 
> 
> C. David Tobie
> WW Product Technology Manager
> Digital Imaging & Home Theater
> Datacolor



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