Datacolor User to User Support Group.

I know that Win7 is totally unsupported, which the Datacolor reps in 
Switzerland tactfully reminded me about. However, for the moment 
let's assume I am running Vista64 and approach the problem from that 
direction. I am trying to install v3.0.7

When I install the Spyder3Pro software it loads all the languages and 
takes forever. Happens even if I install it with Vista or XP 
compatibility turned on. Once finished the program launches and runs 
correctly - but it cannot use the driver for the colorimeter. It says 
it cannot recognize the driver signature.

It's almost running. If I can just figure out how to get the OS to 
recognize the driver we'd be in great shape, I believe. If this were 
Vista64, what would you recommend as possible workarounds? Thanks!

Sid Phillips

If this were 
Vista64, what would you recommend as possible workarounds? 

I know that Win7 is totally unsupported, which the Datacolor reps in 
Switzerland tactfully reminded me about. However, for the moment 
let's assume I am running Vista64 and approach the problem from that 
direction. I am trying to install v3.0.7

When I install the Spyder3Pro software it loads all the languages and 
takes forever. Happens even if I install it with Vista or XP 
compatibility turned on. Once finished the program launches and runs 
correctly - but it cannot use the driver for the colorimeter. It says 
it cannot recognize the driver signature.

It's almost running. If I can just figure out how to get the OS to 
recognize the driver we'd be in great shape, I believe. If this were 
Vista64, what would you recommend as possible workarounds? Thanks!

Sid Phillips


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The vista drivers should work with Windows 7; according to the folks at
Microsoft, most Windows 7 drivers will be similar to those used by Vista
such that if you cannot find a Windows 7 driver you should try a Vista
driver.  Of course, this does not mean that as Windows 7 gets its finishing
touches something might happen to screw this up.  However, Windows 7,
despite just going into public beta release, is close to finalization.
There have been some Windows 7 64 bit editions that have encountered
installation problems when installed as an upgrade versus a clean install
where they get close to completing the installation and then stop the
installation process rolling back to the previous Vista version.
Nevertheless if you got Windows 7 installed and there are 64 bit drivers
available for the device in Vista, they should work in Windows 7.

From: colorvision_group@yahoogroups.com
[mailto:colorvision_group@yahoogroups.com] On Behalf Of CDTobie
Sent: Thursday, January 15, 2009 10:28 AM
To: colorvision_group@yahoogroups.com
Subject: Re: [colorvision_group] Spyder3Pro and Windows 7 Beta 7000

 

 

If this were 
Vista64, what would you recommend as possible workarounds? 

I would recommend using Vista64. Thats supported, and works. We'll get to
Windows 7 between now and when its released.

C. David Tobie
WW Product Technology Manager
Digital Imaging & Home Theater
Datacolor
CDTobie@...
www.datacolor.com/Spyder3

www.colorvision.com



-----Original Message-----
From: sid_phillips55 <sid_phillips55@...>
To: colorvision_group@yahoogroups.com
Sent: Thu, 15 Jan 2009 9:09 am
Subject: [colorvision_group] Spyder3Pro and Windows 7 Beta 7000

I know that Win7 is totally unsupported, which the Datacolor reps in 
Switzerland tactfully reminded me about. However, for the moment 
let's assume I am running Vista64 and approach the problem from that 
direction. I am trying to install v3.0.7
 
When I install the Spyder3Pro software it loads all the languages and 
takes forever. Happens even if I install it with Vista or XP 
compatibility turned on. Once finished the program launches and runs 
correctly - but it cannot use the driver for the colorimeter. It says 
it cannot recognize the driver signature.
 
It's almost running. If I can just figure out how to get the OS to 
recognize the driver we'd be in great shape, I believe. If this were 
Vista64, what would you recommend as possible workarounds? Thanks!
 
Sid Phillips
 
 
------------------------------------
 
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    mailto:colorvision_group-fullfeatured@yahoogroups.com
<mailto:colorvision_group-fullfeatured@yahoogroups.com?>

David:

I'm just testing Win7, I am not relying on it as my primary OS. I 
wasn't looking for a solution from Datacolor, just some suggestions 
of what I might do if this were Vista64 with the same problem. Based 
on that, I might be able to develop a workaround for my system which, 
in turn could help other beta testers.

The sooner we can get apps running under Win7 - even with 
workarounds - the sooner Windows users will embrace *those* products 
because they know they will work. Our feedback and our success is 
just as important for the app developers as it is for Microsoft.

I've been using Datacolor products and advocating them for a decade 
(or longer). You really shouldn't be treating long-standing customers 
with such a cavalier attitude. At least the team in Switzerland were 
civil in their reply. If you don't want to suggest possible 
workarounds that's fine. Just be gracious about it.

Sid

--- In colorvision_group@yahoogroups.com, CDTobie <CDTobie@...> wrote:
>
> 
> 
> 
> If this were 
> Vista64, what would you recommend as possible workarounds? 
> 
> I would recommend using Vista64. Thats supported, and works. We'll 
get to Windows 7 between now and when its released.

> 
> 
> C. David Tobie
> WW Product Technology Manager
> Digital Imaging & Home Theater
> Datacolor

I've been using Datacolor products and advocating them for a decade 
(or longer). You really shouldn't be treating long-standing customers 
with such a cavalier attitude. At least the team in Switzerland were 
civil in their reply. If you don't want to suggest possible 
workarounds that's fine. Just be gracious about it.

David:

I'm just testing Win7, I am not relying on it as my primary OS. I 
wasn't looking for a solution from Datacolor, just some suggestions 
of what I might do if this were Vista64 with the same problem. Based 
on that, I might be able to develop a workaround for my system which, 
in turn could help other beta testers.

The sooner we can get apps running under Win7 - even with 
workarounds - the sooner Windows users will embrace *those* products 
because they know they will work. Our feedback and our success is 
just as important for the app developers as it is for Microsoft.

I've been using Datacolor products and advocating them for a decade 
(or longer). You really shouldn't be treating long-standing customers 
with such a cavalier attitude. At least the team in Switzerland were 
civil in their reply. If you don't want to suggest possible 
workarounds that's fine. Just be gracious about it.

Sid

--- In colorvision_group@yahoogroups.com, CDTobie  wrote:
>
> 
> 
> 
> If this were 
> Vista64, what would you recommend as possible workarounds? 
> 
> I would recommend using Vista64. Thats supported, and works. We'll 
get to Windows 7 between now and when its released.
> 
> 
> C. David Tobie
> WW Product Technology Manager
> Digital Imaging & Home Theater
> Datacolor



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