Datacolor User to User Support Group.

Thank you, CD.

According to this:

http://spyder.datacolor.com/product-pp-pfp.php

The hardware warranty is 2 years. So should have no problem. I will 
start a support ticket.

Shilesh

--- In colorvision_group@yahoogroups.com, Cdtobie <CDTobie@...> wrote:
>
> As I recall, the Spyder3 has a two year warranty, but all other  
> products, including the Print spectro, have a one year warranty. 
But I  
> think we may want to do a post mortum on your spectro if it's 
having  
> issues... So start a support ticket even if your unit is out of  
> warranty.
> 
> C. D. Tobie
> Global Product Technology Mngr.
> Digital Imaging & Home Theater
> Datacolor.com
> CDTobie@...
> 
> On Feb 14, 2009, at 5:33 PM, "shileshjani" <shileshjani@...>  
> wrote:
> 
> > It was bought June 2007. Is it still in warranty? I have used it 
to
> > make less than 20 profiles to-date.
> >
> > --- In colorvision_group@yahoogroups.com, Cdtobie <CDTobie@> 
wrote:
> >>
> >> Clean the white tile, calibrate on the white tile, measure the
> > white
> >> rule. If it still reads far from 90, 0, 0 and your device is 
still
> >> under warranty, contact support at Datacolor.com to see about a
> >> replacement unit.
> >>
> >> C. D. Tobie
> >> Global Product Technology Mngr.
> >> Digital Imaging & Home Theater
> >> Datacolor.com
> >> CDTobie@
> >>
> >> On Feb 13, 2009, at 7:45 PM, "shileshjani" <shileshjani@>
> >> wrote:
> >>
> >>> Hello All,
> >>>
> >>> I am new to this group. After a few months hiatus, I am trying 
to
> > use
> >>> my 1005 Spectro for measuring densities. This is from a PrintFix
> > Pro
> >>> Suite. Using the measurement tool, I calibrate the Spectro, and
> > when
> >>> I measured the paper white, I noticed a strange result of yellow
> >>> reading. So I went back and directly measured the calibrating
> > tile.
> >>> Same result. My whites are measuring yellow:
> >>> L=90.06
> >>> a=-24.69
> >>> b=80.89
> >>>
> >>> I have tried to post a screen grab in this folder
> >>>
> >>>
> > 
http://groups.yahoo.com/group/colorvision_group/photos/album/503324840
> >>> /pic/list
> >>>
> >>> It is pending moderator approval.
> >>>
> >>> I connected the Spectro to an older computer running PrintFix 
Pro
> > 1
> >>> version, and I get the same result.
> >>>
> >>> Please help.
> >>>
> >>> Shilesh
> >>>
> >>>
> >>>
> >>> ------------------------------------
> >>>
> >>> Yahoo! Groups Links
> >>>
> >>>
> >>>
> >>
> >
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
>