Datacolor User to User Support Group.

If you didn't think our software was deleting your profiles, how would  
you think reinstalling our software would solve the issue?

C. D. Tobie
Global Product Technology Mngr.
Digital Imaging & Home Theater
Datacolor.com
CDTobie@...

On Apr 10, 2009, at 6:42 PM, "Alan Steinbrugge" <alst@...>  
wrote:

>
>
> I don't think there is a problem with your software deleting profiles.
> If there was I'd think there would be a lot of messages in this forum
> about it. What I'm wondering is if my installation is in someway  
> corupt
> and in someway causing my problems possibly in conjuction with  
> something
> else on my machine. What I'm looking for is how I can do the cleanest
> possible reinstall.
>
> I have wondered if this might be related to some Nikon software I've
> recently upgraded, there stuff is buggy. But I find this unlikley.  I
> thought a clean reinstall of the colorvision software would be the
> easist way to start and the most likley spot I could get some help.
>
> I looked at permissions for the color folder. But I don't know just  
> what
> I'd actually be looking for there.
>
>
>
> --- In colorvision_group@yahoogroups.com, C D Tobie <CDTobie@...>  
> wrote:
>>
>>
>> On Apr 10, 2009, at 1:19 PM, Alan Steinbrugge wrote:
>>
>>> When i booted up this morning my computer could not find the monitor
>>> profiles. I then checked and could not find the monitor prifiles and
>>> the 1 printer profile I'd made. I have used the printer profile a
>>> few times since it was made. there are other printer profiles that
>>> were not made by spyder3print that are still in the directory.
>>>
>>> It is possible this problem is not with your software, but it seems
>>> like the best place to start.
>>
>> But our software does not delete profiles from the profile folder. So
>> I'd start by checking permissions, looking at date issues (the
>> profiles that disappear or become invisible are newer than the ones
>> that don't as well as being Datacolor profiles, so you may be drawing
>> the wrong conclusion), cleaning the registry, and other OS related
>> things.
>>
>> C. David Tobie
>> Global Product Technology Manager
>> Digital Imaging & Home Theater
>> CDTobie@...
>>
>>
>>
>>
>> Datacolor
>> www.datacolor.com/Spyder3
>>
>
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