Datacolor User to User Support Group.

>  Besides running windows delete programs what else should I do to  
> remove colorvision programs before reinstalling them?
>

Alan,

You don't have to run any Windows delete programs.

All you need to do to Uninstall our software is to go
to the Start menu, find the Datacolor program item, and
then run the Uninstall for each Spyder application that
you'll find there. It's as simple as that.

This will Uninstall everything that the installer for
a given application put in place on your system. (The
applications themselves and supporting files).

It will -not- uninstall any files that you've created
by running the applications.

For Spyder3Print, specifically: any measurement files
that you've created will remain in place. (This is useful,
so that if you Uninstall an older version and then install
a newer one, all of your previous measurement files will
show up in the new software).

As far as actual profiles that you've built (which will
reside in the "spool" folder on your Windows system): we
create and write those files, and that is all. We don't
do anything to remove them; our uninstallers won't remove
them; and the only way you can delete or change them is
to do this manually, or to overwrite them with new profiles
you build (if you use the same names, in which case, you'll
be warned on overwriting).

This is the first time, on any system, that I've heard
of disappearing profiles. There's nothing about our
software that would do this; I wish I could offer suggestions.
However these profiles are being deleted, it doesn't have
anything to do with us.


>
> BTW spyder3 print does have the chart reading I made still recorded  
> in the program so I remade the printer profile I'd made since the  
> last install (over a previous install).
>

Yes, just as described above...:-)


David Miller
Senior Software Developer, Digital Color Solutions
Datacolor