Datacolor User to User Support Group.

On May 13, 2009, at 10:01 PM, ax42d9w wrote:

> I have recently changed to a Spyder 3 after using a Spyder 2 for a  
> couple of years and am seeing some strange effects.
>
> I have Win XP Pro SP3, An ATI HD4850 video card and two monitors -  
> Dell 2408WFP and Samsung 743B.  Both monitors are identified and  
> listed under the Monitors entry in the device manager.
>
> I am using the Microsoft color control to associate the profiles.  
> The color control lists the monitors in the order (from the top)  
> SyncMaster 743B, Dell 2408WFP, SyncMaster 743B, Dell 2408WFP. I'm  
> not sure why there are two entries for each monitor.
>
> The Spyder3Elite 3.0.7 application  monitor dropdown box only lists  
> the SyncMaster 743B monitor twice. The profile chooser thinks both  
> monitors are the SyncMaster 743B.
>
> Before I buy another video card, does anyone know why the Spyder  
> can't find the Dell monitor?
>
> I haven't loaded hydravision or catalist, just the latest video  
> drivers from the ATI site. Monitor identify tells me the Dell is  
> monitor 1.

Not my area of specialty. I would suggest you put in a support ticket  
at our website, and get technical assistance with this issue.

C. David Tobie
Global Product Technology Manager
Digital Imaging & Home Theater
CDTobie@...