Datacolor User to User Support Group.

Spyder3 functions have not been "disabled" in Spyder3Pro, it just has  
a simpler feature set than Elite. You need to go to the Datacolor  
website, and send in a support ticket, and they will take care of this  
for you directly, instead of via a reseller.

If you then choose to upgrade from S3Pro to S3Elite, you can do that  
as a website software upgrade, but definately put in a support ticket  
first, as it should be possible to solve your issue without upgrading.

C. D. Tobie
Global Product Technology Mngr.
Digital Imaging & Home Theater
Datacolor.com
CDTobie@...

On Oct 3, 2009, at 12:09 PM, "will" <alt333@...> wrote:

>
>
> Hi
> I just bought a Spyder 3 from B&H to set up my new Dell U2410 (this  
> is a brand new monitor from Dell). I too have tried many variations  
> and always get a very bland yellow /green  screen . I was going to  
> send it back to B&H but this is one of the few items they will not  
> exchange for refund so I am stuck with it. On the dell they have  
> presets one of which id sRGB that looks very good after setting  
> color space in windows to same sRGB. but it is not perfect but I  
> could live with it .
> Question did I just through away $141 ? I have checked many forums  
> on this subject and seems many have same problem. Some say Spyder 3  
> functions have been disabled and can be engaged with software for  
> another $99 like in the elite spyder. OK so how do I get this thing  
> to work.?     Could it be defective if so how do I replace or better  
> yet how do I get my money back . Any help would be fantastic
> Thanks......... William Strosahl
>
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