Datacolor User to User Support Group.

Hi David,
Thanks.  I have tried uninstall-reinstall twice.  Same result.  I will open a ticket.
Thanks again,
Paul Hathaway

--- In datacolor_group@yahoogroups.com, David Miller <dm2363@...> wrote:
>
> 
> On Oct 28, 2009, at 11:34 AM, bwinkjet wrote:
> 
> > Hi,
> > I upgraded to a new computer with Windows 7, 64 bit. After  
> > installing Spyder3Print all works well except the patches do not  
> > show up on screen when either trying to read new ones or check old  
> > readings. I note the program is installed in x86 programs, rather  
> > than programs. I assume the problem is Spyder3Print is 32 bit and  
> > will not run correctly on a 64 bit platform. (I can still make  
> > profiles using data migrated to the new installation) Can anyone  
> > confirm this is the issue and if so, is there any plan for a 64 bit  
> > upgrade anytime soon? Thanks.
> > Paul Hathaway
> >
> >
> >
> 
> Paul,
> 
> 64-bit compatibility isn't a problem; the 4.0.1 software should work  
> correctly
> both ways.
> 
> Try uninstalling the software and installing it again; see if that  
> clears it up.
> I think I can recall one other person who had this problem a few weeks  
> ago,
> and that was the solution. If that still doesn't help, open a new  
> support ticket
> about it and I'll work on it with you there.
> 
> 
> David Miller
> Senior Software Developer, Digital Color Solutions
> Datacolor
>