Datacolor User to User Support Group.

You can start by being sure that no screensaver or screendimmer  
functions are kicking in at that point. Next, check that all ATI  
startup items or utilities are disabled. If you continue to have  
issues after that, you'll want to start a support ticket with as much  
info as possible at DataColor.com

C. D. Tobie
Global Product Technology Mngr.
Digital Imaging & Home Theater
Datacolor.com
CDTobie@...

On Jan 5, 2010, at 1:33 PM, "Kalle" <kalleparsakaali@...> wrote:

> Hi,
>
> I have a serious problem on using Spyder 3 Express on XP with Ati  
> Radeon 9600 video card.
>
> The calibration process begins normally, but the program crashes  
> totally when the third (blue) calibration screen appears. Sometimes  
> it goes further but stops working every time and I have to close the  
> program using task manager.
>
> Yes, I have updated newest ATI radeon drivers and tried using ATI  
> Catalyst 4.6 driver, but doesn't work. Also updated my monitor's  
> driver.
>
> Also downloaded the newest version, Spyder3Express 4.0 from  
> datacolor site. But no effect.
>
> So, what next? This problem apparently relates to ATI video card,  
> but how to disable it when using Spyder 3 Express???
>
> Thanks for your help!
>
> redards
> Sampo
>
> XP Home Edition SP3
> AMD Athlon 64
> ATI Radeon 9600
> Hyundai Image Quest L17T LCD
>
>
>
> ------------------------------------
>
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