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Re: Spyder 3 Express crashes on XP with ATI VIDEO CARD ?

2010-01-06 by Kalle

I have tried everything with ATI...disabling its utilies and items just have no effect...

Have to contact Datacolor support..

Thanks for your help!

Sampo

 In datacolor_group@yahoogroups.com, Cdtobie <CDTobie@...> wrote:
>
> You can start by being sure that no screensaver or screendimmer  
> functions are kicking in at that point. Next, check that all ATI  
> startup items or utilities are disabled. If you continue to have  
> issues after that, you'll want to start a support ticket with as much  
> info as possible at DataColor.com
> 
> C. D. Tobie
> Global Product Technology Mngr.
> Digital Imaging & Home Theater
> Datacolor.com
> CDTobie@...
> 
> On Jan 5, 2010, at 1:33 PM, "Kalle" <kalleparsakaali@...> wrote:
> 
> > Hi,
> >
> > I have a serious problem on using Spyder 3 Express on XP with Ati  
> > Radeon 9600 video card.
> >
> > The calibration process begins normally, but the program crashes  
> > totally when the third (blue) calibration screen appears. Sometimes  
> > it goes further but stops working every time and I have to close the  
> > program using task manager.
> >
> > Yes, I have updated newest ATI radeon drivers and tried using ATI  
> > Catalyst 4.6 driver, but doesn't work. Also updated my monitor's  
> > driver.
> >
> > Also downloaded the newest version, Spyder3Express 4.0 from  
> > datacolor site. But no effect.
> >
> > So, what next? This problem apparently relates to ATI video card,  
> > but how to disable it when using Spyder 3 Express???
> >
> > Thanks for your help!
> >
> > redards
> > Sampo
> >
> > XP Home Edition SP3
> > AMD Athlon 64
> > ATI Radeon 9600
> > Hyundai Image Quest L17T LCD
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
>

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