Datacolor User to User Support Group.

On Dec 4, 2012, at 5:28 PM, Don <don@...> wrote:

> Trying to install SpyderPRINT 4.2.3 and I get "Error Creating Folder 1008:9,-5000 Access Denied Error" then "You do not have enough access privileges for this installation"
> 
> This was a migration from a PPC G5 to an Intel iMac. I have Spyder3Print 4.1 installed, and am trying to upgrade. Haven't tried launching the older 4.1 version on the new computer.
> 
> Tried repairing permissions, restarting, redownloading the installer, but same message appears. Where should I look? Thanks
> 

You have to run the installer while logged in from an "admin" account.
Go into System Preferences:Users and Groups and make sure about
this.

That's the first thing to check; if this isn't the problem, the issue is
going to be: the Datacolor folder in your Applications folder won't have
write permissions, probably because of something having to do with
permissions when you upgraded; and there are (somewhat annoying)
ways you can fix that.



David Miller
Senior Software Developer, Digital Color Solutions
Datacolor