Datacolor User to User Support Group.

>>Trying to install SpyderPRINT 4.2.3 and I get "Error Creating Folder 1008:9,-5000 Access Denied Error" then "You do not have enough access privileges for this installation"

This was a migration from a PPC G5 to an Intel iMac. I have Spyder3Print 4.1 installed, and am trying to upgrade. Haven't tried launching the older 4.1 version on the new computer.

Tried repairing permissions, restarting, redownloading the installer, but same message appears. Where should I look? Thanks>>

Permissions issues usually have to do With ramped up security. Are you logged in using an administrator level account? Are you trying to set it up to save folders to the Global ColorSync folder, instead of the User ColorSync folder? These days, you might as well give up an put them in the User folder. 

C. David Tobie
Global Product Technology Manager
Imaging Color Solutions
Datacolor inc. 
cdtobie@...
www.datacolor.com

On Dec 4, 2012, at 5:28 PM, "Don " <don@...> wrote:

> Trying to install SpyderPRINT 4.2.3 and I get "Error Creating Folder 1008:9,-5000 Access Denied Error" then "You do not have enough access privileges for this installation"
> 
> This was a migration from a PPC G5 to an Intel iMac. I have Spyder3Print 4.1 installed, and am trying to upgrade. Haven't tried launching the older 4.1 version on the new computer.
> 
> Tried repairing permissions, restarting, redownloading the installer, but same message appears. Where should I look? Thanks