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Re: [datacolor_group] spyder 4 express problems

2013-07-22 by William Robbins

also....it gives me this message.....save profile using icm.delete file failed....if that means anything
Danny Robbins
Wild Natured Photography
Visit me at WWW.Dannyr.biz

From: William Robbins
To: "datacolor_group@yahoogroups.com"
Sent: Monday, July 22, 2013 2:26 PM
Subject: Re: [datacolor_group] spyder 4 express problems

I don't thk any of that occurred. When i open pics in windows photo viewer they are all red. Thinking i might better return this to B&H....It has my computer all screwed up!

Danny Robbins
Wild Natured Photography
Visit me at WWW.Dannyr.biz

From: C D Tobie
To: datacolor_group@yahoogroups.com
Sent: Monday, July 22, 2013 2:12 PM
Subject: Re: [datacolor_group] spyder 4 express problems

Sounds like there may have been something interfering with the calibration. A energy saver coming on, perhaps? First thing is to build a new profile from scratch, making sure the sensor does not fall off the screen, no other application pops up a window in the middle of the process, and no dimming effect interferes.


On Jul 22, 2013, at 1:53 PM, "dan.0168" <william.robbins68@yahoo.com> wrote:

It has given my overall hue a blue tint. Also, photoshop says the profile it created is defective. My images all have a red mask when opened. Please help. thanks.


C. David Tobie
Global Product Technology Manager


Datacolor
5 Princess Road
Lawrenceville, NJ 08648, USA
609.924.2189

Phone: 207.685.9248
Mobile: 207.312.0448
Fax: 207.685.4455
Skype: cdtobie





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