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Re: [datacolor_group] spyder 4 express problems

2013-07-22 by C D Tobie

Well, you can return your computer to its previous state by selecting a generic display profile or sRGB as your display profile. So thats not an issue. Now that you mention there is an error message, that makes it much clearer what is going on. If you will go to datacolor.com and set up a support ticket, including your Platform, OS version, Spyder software version, and the EXACT error message you are getting, they should be able to assist you in solving this, they do a very good job.


On Jul 22, 2013, at 2:26 PM, William Robbins <william.robbins68@...> wrote:

I don't thk any of that occurred. When i open pics in windows photo viewer they are all red. Thinking i might better return this to B&H....It has my computer all screwed up! also....it gives me this message.....save profile using icm.delete file failed....if that means anything


C. David Tobie

Global Product Technology Manager



Datacolor
5 Princess Road

Lawrenceville, NJ 08648, USA

609.924.2189


Phone: 207.685.9248

Mobile: 207.312.0448

Fax: 207.685.4455

Skype: cdtobie


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