Datacolor User to User Support Group.

Hi I have a ColorVision model #1005 Spectro, I have used it once to
Create profiles for my epson 290 & HP 3300 printers with no problem.
Tonight I set it up & printed the tables plugged in the spectro but no
green led is lighting up.
If I check devise manager I can see the spectro listed but I cannot
get get any life out of it.

Can anyone help me with this problem with suggestions that may lead to
a solution? I have followed the steps in spider print 3 version 3.0b3

your help greatly appreciated.

Lew

Try restarting the application after the spectro is plugged in. If  
that doesn't do it, try going to prefs, and if the device and serial  
number are not listed, toggle device to "none" and back, to see if  
that gets it communicating. Until it lists in prefs, it's not going to  
work.

One more suggestion. Try a computer back USB Port, if you port isn't  
fully powered, the spectro won't function correctly.
C. D. Tobie
WW Product Technology Mngr.
Digital Imaging & Home Theater
DataColor.com
CDTobie@...

On Sep 21, 2008, at 6:16 AM, "Lew" <lewronda@...> wrote:

> Hi I have a ColorVision model #1005 Spectro, I have used it once to
> Create profiles for my epson 290 & HP 3300 printers with no problem.
> Tonight I set it up & printed the tables plugged in the spectro but no
> green led is lighting up.
> If I check devise manager I can see the spectro listed but I cannot
> get get any life out of it.
>
> Can anyone help me with this problem with suggestions that may lead to
> a solution? I have followed the steps in spider print 3 version 3.0b3
>
> your help greatly appreciated.
>
> Lew
>
>
> ------------------------------------
>
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