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Unexpected error NilObjectException has occured at code location [001:000]

Unexpected error NilObjectException has occured at code location [001:000]

2010-01-13 by Gene

I have been using a profile I created 6 months ago. I just purchased a new paper and attempted to build a profile for it, using the 225 patch target. Everything goes fine until I finish reading the target and I move on to the Build Profile Setup screen. Making no changes, I click on Next and the error message appears. 

This has never happened before, and I am using the same computer and printer that I have successfully profiled many papers on.

Thanks for your help.

Gene

Re: [datacolor_group] Unexpected error NilObjectException has occured at code location [001:000]

2010-01-13 by David Miller

On Jan 13, 2010, at 5:42 PM, Gene wrote:

> I have been using a profile I created 6 months ago. I just purchased  
> a new paper and attempted to build a profile for it, using the 225  
> patch target. Everything goes fine until I finish reading the target  
> and I move on to the Build Profile Setup screen. Making no changes,  
> I click on Next and the error message appears.
>
>

(what error message, specifically?)
> This has never happened before, and I am using the same computer and  
> printer that I have successfully profiled many papers on.
>


Since you're still seeing a screen that contains "Build Profile  
Setup", that also means
you're not using the latest software.

You should download and upgrade (for free) to the Spyder3Print SR
4.1 (OSX) or 4.1.1 (Windows) version. You can also download and
read the Update Notes to see what's changed.

(If you're running Windows, then use the Uninstall command in the Start
menu, with the spectro unplugged, to Uninstall the older version before
you install the 4.1.1 version).


David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

RE: [datacolor_group] Unexpected error NilObjectException has occured at code location [001:000]

2010-01-13 by Gene Lugo

David,
 
Thanks for responding so quickly - the error message was in the subject
line, but I will uninstall the current software, reboot, then install the
new version. I'll post again if I still have a problem.
 
Thanks.
 
Gene


  _____
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From: datacolor_group@yahoogroups.com
[mailto:datacolor_group@yahoogroups.com] On Behalf Of David Miller
Sent: Wednesday, January 13, 2010 5:58 PM
To: datacolor_group@yahoogroups.com
Subject: Re: [datacolor_group] Unexpected error NilObjectException has
occured at code location [001:000]


  


On Jan 13, 2010, at 5:42 PM, Gene wrote:

> I have been using a profile I created 6 months ago. I just purchased 
> a new paper and attempted to build a profile for it, using the 225 
> patch target. Everything goes fine until I finish reading the target 
> and I move on to the Build Profile Setup screen. Making no changes, 
> I click on Next and the error message appears.
>
>

(what error message, specifically?)
> This has never happened before, and I am using the same computer and 
> printer that I have successfully profiled many papers on.
>

Since you're still seeing a screen that contains "Build Profile 
Setup", that also means
you're not using the latest software.

You should download and upgrade (for free) to the Spyder3Print SR
4.1 (OSX) or 4.1.1 (Windows) version. You can also download and
read the Update Notes to see what's changed.

(If you're running Windows, then use the Uninstall command in the Start
menu, with the spectro unplugged, to Uninstall the older version before
you install the 4.1.1 version).

David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

RE: [datacolor_group] Unexpected error NilObjectException has occured at code location [001:000]

2010-01-14 by Gene Lugo

David,
 
I couldn't use the new software because the computer I do my printing on is
still using Win2000. Fortunately re-installing the older software did the
trick. Thanks for your help.
 
Gene


  _____
Show quoted textHide quoted text
From: datacolor_group@yahoogroups.com
[mailto:datacolor_group@yahoogroups.com] On Behalf Of David Miller
Sent: Wednesday, January 13, 2010 5:58 PM
To: datacolor_group@yahoogroups.com
Subject: Re: [datacolor_group] Unexpected error NilObjectException has
occured at code location [001:000]


  


On Jan 13, 2010, at 5:42 PM, Gene wrote:

> I have been using a profile I created 6 months ago. I just purchased 
> a new paper and attempted to build a profile for it, using the 225 
> patch target. Everything goes fine until I finish reading the target 
> and I move on to the Build Profile Setup screen. Making no changes, 
> I click on Next and the error message appears.
>
>

(what error message, specifically?)
> This has never happened before, and I am using the same computer and 
> printer that I have successfully profiled many papers on.
>

Since you're still seeing a screen that contains "Build Profile 
Setup", that also means
you're not using the latest software.

You should download and upgrade (for free) to the Spyder3Print SR
4.1 (OSX) or 4.1.1 (Windows) version. You can also download and
read the Update Notes to see what's changed.

(If you're running Windows, then use the Uninstall command in the Start
menu, with the spectro unplugged, to Uninstall the older version before
you install the 4.1.1 version).

David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

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