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Spyder 4 Elite Not Loading Monitor Profile on all Computer Accounts

Spyder 4 Elite Not Loading Monitor Profile on all Computer Accounts

2012-05-21 by mjfait

I recently upgraded from Spyder3Pro to Spyder4Elite and installed the software, calibrated the monitor and everything worked as expected.

This computer has several accounts (wife + kids).  I did the software installation and calibration from my admin account.  I went to my wife's account to make sure the the calibration profile was being loaded and tried to use the SpyderUtility from the Taskbar to enable and disable the calibration and it made no difference.  It looked like the calibration profile was not being used on the other accounts.

I then tried to launch the Spyder4Elite software so I could enable/disable the calibration from the SpyderProof menu instead.  The software wanted me to attach the Colorimeter and go through the activation process all over over again.

Does the software have to activated and and the monitor calibrated on each user account in order for the calibration profile to be loaded?
Why can't this be done automatically for each user account using the calibration profile I generate from my admin account?

Re: [datacolor_group] Spyder 4 Elite Not Loading Monitor Profile on all Computer Accounts

2012-05-21 by C D Tobie


On May 21, 2012, at 4:09 PM, mjfait wrote:

I recently upgraded from Spyder3Pro to Spyder4Elite and installed the software, calibrated the monitor and everything worked as expected.

This computer has several accounts (wife + kids). I did the software installation and calibration from my admin account. I went to my wife's account to make sure the the calibration profile was being loaded and tried to use the SpyderUtility from the Taskbar to enable and disable the calibration and it made no difference. It looked like the calibration profile was not being used on the other accounts.

I then tried to launch the Spyder4Elite software so I could enable/disable the calibration from the SpyderProof menu instead. The software wanted me to attach the Colorimeter and go through the activation process all over over again.

Does the software have to activated and and the monitor calibrated on each user account in order for the calibration profile to be loaded?
Why can't this be done automatically for each user account using the calibration profile I generate from my admin account?

What you are describing is the ratcheting up of security on both Mac and Windows platforms. We used to be able to place your ICC profiles in a global library where they could be accessed by all users. Now, with newer OSes, they don't want that to happen, and eventually won't allow it to happen. This means that profiles end up at the User Library, and that you will probably want to calibrate from each user account to get calibration under each. The activation need be done only once; simply copy your activation code and type it into the right slot in the software under each account.

For printer profiles, you can save paper and ink by sending the profiles to the other accounts (email may be simplest) and put them into the profiles folder in the User ColorSync folder of each, so that all users can access them. Sorry, but rather like airport security, this is one of those things we need to live with moving forward.

C. David Tobie

Global Product Technology Manager



Datacolor
5 Princess Road

Lawrenceville, NJ 08648, USA

609.924.2189


Phone: 207.685.9248

Mobile: 207.312.0448

Fax: 207.685.4455

Skype: cdtobie


Re: Spyder 4 Elite Not Loading Monitor Profile on all Computer Accounts

2012-05-21 by mjfait

--- In datacolor_group@yahoogroups.com, C D Tobie <CDTobie@...> wrote:
>
> 
> On May 21, 2012, at 4:09 PM, mjfait wrote:
> 
> > I recently upgraded from Spyder3Pro to Spyder4Elite and installed the software, calibrated the monitor and everything worked as expected.
> > 
> > This computer has several accounts (wife + kids). I did the software installation and calibration from my admin account. I went to my wife's account to make sure the the calibration profile was being loaded and tried to use the SpyderUtility from the Taskbar to enable and disable the calibration and it made no difference. It looked like the calibration profile was not being used on the other accounts.
> > 
> > I then tried to launch the Spyder4Elite software so I could enable/disable the calibration from the SpyderProof menu instead. The software wanted me to attach the Colorimeter and go through the activation process all over over again.
> > 
> > Does the software have to activated and and the monitor calibrated on each user account in order for the calibration profile to be loaded?
> > Why can't this be done automatically for each user account using the calibration profile I generate from my admin account?
> 
> What you are describing is the ratcheting up of security on both Mac and Windows platforms. We used to be able to place your ICC profiles in a global library where they could be accessed by all users. Now, with newer OSes, they don't want that to happen, and eventually won't allow it to happen. This means that profiles end up at the User Library, and that you will probably want to calibrate from each user account to get calibration under each. The activation need be done only once; simply copy your activation code and type it into the right slot in the software under each account.
> 
> For printer profiles, you can save paper and ink by sending the profiles to the other accounts (email may be simplest) and put them into the profiles folder in the User ColorSync folder of each, so that all users can access them. Sorry, but rather like airport security, this is one of those things we need to live with moving forward.
> 
> C. David Tobie
> Global Product Technology Manager
> 
> 
> Datacolor
> 5 Princess Road
> Lawrenceville, NJ 08648, USA
> 609.924.2189
> www.datacolor.com
> 
> Phone: 207.685.9248
> Mobile: 207.312.0448
> Fax: 207.685.4455
> Email:  cdtobie@...
> Skype: cdtobie
>

Thanks for the fast reply:

I am running Windows 7 64-bit.

Everything seems global.
- The calibrated profile is in C:/Windows/System32/spool/drivers/color
- The SpyderUtility.exe is in C:/Program Files (x86)/Datacolor/Soyder4Elite/Utility/
- To make sure the SpyderUtility runs on login, there is a pointer to SpyderUtility.exe in C:/Program Data/Microsoft/Windows/Start Menu/Programs/Startup

There is nothing user specific.

Apart from loading profiles, once Spyder3Elite has been acitvated, why is not activated for all accounts?

I have a lot of other software that I activate (enter license key) from my admin account and it's usable by all other accounts without asking for the key to be entered again.

Re: Spyder 4 Elite Not Loading Monitor Profile on all Computer Accounts

2012-05-28 by mjfait

--- In datacolor_group@yahoogroups.com, C D Tobie <CDTobie@...> wrote:
>
> 
> On May 21, 2012, at 4:09 PM, mjfait wrote:
> 
> > I recently upgraded from Spyder3Pro to Spyder4Elite and installed the software, calibrated the monitor and everything worked as expected.
> > 
> > This computer has several accounts (wife + kids). I did the software installation and calibration from my admin account. I went to my wife's account to make sure the the calibration profile was being loaded and tried to use the SpyderUtility from the Taskbar to enable and disable the calibration and it made no difference. It looked like the calibration profile was not being used on the other accounts.
> > 
> > I then tried to launch the Spyder4Elite software so I could enable/disable the calibration from the SpyderProof menu instead. The software wanted me to attach the Colorimeter and go through the activation process all over over again.
> > 
> > Does the software have to activated and and the monitor calibrated on each user account in order for the calibration profile to be loaded?
> > Why can't this be done automatically for each user account using the calibration profile I generate from my admin account?
> 
> What you are describing is the ratcheting up of security on both Mac and Windows platforms. We used to be able to place your ICC profiles in a global library where they could be accessed by all users. Now, with newer OSes, they don't want that to happen, and eventually won't allow it to happen. This means that profiles end up at the User Library, and that you will probably want to calibrate from each user account to get calibration under each. The activation need be done only once; simply copy your activation code and type it into the right slot in the software under each account.
> 
> For printer profiles, you can save paper and ink by sending the profiles to the other accounts (email may be simplest) and put them into the profiles folder in the User ColorSync folder of each, so that all users can access them. Sorry, but rather like airport security, this is one of those things we need to live with moving forward.
> 
> C. David Tobie
> Global Product Technology Manager
> 
> Datacolor
> 5 Princess Road
> Lawrenceville, NJ 08648, USA
> 609.924.2189
> www.datacolor.com
> 

Found a workaround that allows all users to share the same profile.  No need to calibrate from all user accounts, which would be very time consuming.  Imagine the time it would take to re-calibrate from all accounts and I have 5 on this (my main home) computer.

The behavior I experienced has nothing to do with the OS.  I believe that it's a deficiency in the Datacolor software.  The software could have been developed to automatically use the same profile for all accounts.

Re: [datacolor_group] Re: Spyder 4 Elite Not Loading Monitor Profile on all Computer Accounts

2012-05-28 by Cdtobie

>>The software could have been developed to automatically use the same profile for all accounts.

We used to offer a choice of global or user locations for profiles; that does not work for all OSes now...

C. D. Tobie
Global Product Technology Mngr.
Imaging Color Solutions
Datacolor.com
CDTobie@datacolor.com

On May 27, 2012, at 10:09 PM, "mjfait" <milan.fait@...> wrote:

> The software could have been developed to automatically use the same profile for all accounts.

Move to quarantaine

This moves the raw source file on disk only. The archive index is not changed automatically, so you still need to run a manual refresh afterward.