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Re: [disklavier] SSD failures - Mark 1V

2014-01-30 by carwizard


The restore feature of the Disklavier built in backup program no longer works. Most users are not aware of this.

I lost my hard drive 4 months ago. I replaced the drive and then used the built in restore function to bring back my music.to my surprise, it errored. I called Freddie at Yamaha and informed him of the issue. He then tested and verified on his equipment to see if this was a local problem or system wide one. Unfortunately, he too had the problem which makes all of us in jeopardy. He said he would submit the problem to Japan, but so far, no fix has been made. So I ended up spending 14 hours reloading all my music and then did a "image" backup for protection. Unfortunately, I have added music since the image backup, which remains not backed up.

I am in the process of writing a letter to Yossi, and having Martain in Yamaha service,deliver it. This is an unexceptable flaw in what otherwise is a beautiful piano and service.

Neal - President
Affordable Classics, Inc

On Jan 29, 2014, at 6:40 PM, "Horatio Kemeny" <hkemeny@...> wrote:

The backup function seems to create a very proprietary set of files which I’m guessing work well within the confines of the “backup” and “restore” functions of the Mark IV. But if you lose the whole HD, you lose the file systems and the operating systems… and you’ll never get to that menu. It would be arduous but not impossible… you’d restore the whole drive from the original image, then do any upgrades that Yamaha has provided since, and then use the restore function to pull your material from the backup — and hope it works. I’ve never restored from it, but my only experiences with propriatery backup/restore systems aren’t great. Anyone who remembers MS-DOS’s Backup/Restore will certainly know of what I speak.


DKVBrowser lets you copy actual files, but only the non-protected files. A PianoSoft CD that’s been imported to the HD would have to be re-imported.

In bits and pieces, it’d be possible to rebuild from scratch, providing you’ve been dutifully making backups. It just occurs to me that the right way to do this would be a complete HD image. One snapshot and done.

…..HK

On Jan 29, 2014, at 12:18 PM, Bill Brandom <billbrando@aol.com> wrote:

Horatio,

Can't you use the Mark IV backup function?

Bill

Sent from my iPhone.

On Jan 29, 2014, at 12:06 PM, Horatio Kemeny <hkemeny@...> wrote:

There seems to be an emerging trend with respect to SSD failures… that when they fail, they fail instantly. A mechanical HD would typically start causing problems and throwing out errors, giving you some time (days or weeks) to deal with it. Not so with SSD. A simple Google of “SSD failure” will pop up a concerning list of articles.

For those who aren’t sure what I’m talking about, you have nothing to worry about… your piano, if it has a HD, has a mechanical old-school one. For those of us who’ve done an upgrade from mechanical to SSD, this is an issue.

Sidenote: upgrading the HD makes your piano perform wonderfully. Boot times are measured in seconds, not minutes. Jumping around menus goes from annoying to instant. Far more storage space.

The issue that it could die at any moment, though, throws a bit of a snag into things. It’s not so simple to back-up that entire drive. Its contents, sure… but if my SSD died now, I’d have to be reverting to the disk image I manually made before I did the upgrade. And I’d lose any new content that I hadn’t backed up, and would have to restore it.

So……. suggestions? Anyone know of a good way to backup the piano’s HD without physically removing it and mounting it on an external machine? In a perfect world, DKVBrowser would have an option to [Create HD image] and with one keystroke, you could keep a backup on a computer and simply image a new SSD when needed. Hey Kevin, are you reading this?! :) Is that feasible? Is there a better way? Another way?

…..HK

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