The restore feature of the Disklavier built in backup program no longer works. Most users are not aware of this.
I lost my hard drive 4 months ago. I replaced the drive and then used the built in restore function to bring back my music.to my surprise, it errored. I called Freddie at Yamaha and informed him of the issue. He then tested and verified on his equipment to see if this was a local problem or system wide one. Unfortunately, he too had the problem which makes all of us in jeopardy. He said he would submit the problem to Japan, but so far, no fix has been made. So I ended up spending 14 hours reloading all my music and then did a "image" backup for protection. Unfortunately, I have added music since the image backup, which remains not backed up.
I am in the process of writing a letter to Yossi, and having Martain in Yamaha service,deliver it. This is an unexceptable flaw in what otherwise is a beautiful piano and service.
Neal - PresidentAffordable Classics, IncThe backup function seems to create a very proprietary set of files which I’m guessing work well within the confines of the “backup” and “restore” functions of the Mark IV. But if you lose the whole HD, you lose the file systems and the operating systems… and you’ll never get to that menu. It would be arduous but not impossible… you’d restore the whole drive from the original image, then do any upgrades that Yamaha has provided since, and then use the restore function to pull your material from the backup — and hope it works. I’ve never restored from it, but my only experiences with propriatery backup/restore systems aren’t great. Anyone who remembers MS-DOS’s Backup/Restore will certainly know of what I speak.
DKVBrowser lets you copy actual files, but only the non-protected files. A PianoSoft CD that’s been imported to the HD would have to be re-imported.
In bits and pieces, it’d be possible to rebuild from scratch, providing you’ve been dutifully making backups. It just occurs to me that the right way to do this would be a complete HD image. One snapshot and done.
…..HK
On Jan 29, 2014, at 12:18 PM, Bill Brandom <billbrando@...> wrote:
Horatio,
Can't you use the Mark IV backup function?
Bill
Sent from my iPhone.
On Jan 29, 2014, at 12:06 PM, Horatio Kemeny <hkemeny@...> wrote:
There seems to be an emerging trend with respect to SSD failures… that when they fail, they fail instantly. A mechanical HD would typically start causing problems and throwing out errors, giving you some time (days or weeks) to deal with it. Not so with SSD. A simple Google of “SSD failure” will pop up a concerning list of articles.
For those who aren’t sure what I’m talking about, you have nothing to worry about… your piano, if it has a HD, has a mechanical old-school one. For those of us who’ve done an upgrade from mechanical to SSD, this is an issue.
Sidenote: upgrading the HD makes your piano perform wonderfully. Boot times are measured in seconds, not minutes. Jumping around menus goes from annoying to instant. Far more storage space.
The issue that it could die at any moment, though, throws a bit of a snag into things. It’s not so simple to back-up that entire drive. Its contents, sure… but if my SSD died now, I’d have to be reverting to the disk image I manually made before I did the upgrade. And I’d lose any new content that I hadn’t backed up, and would have to restore it.
So……. suggestions? Anyone know of a good way to backup the piano’s HD without physically removing it and mounting it on an external machine? In a perfect world, DKVBrowser would have an option to [Create HD image] and with one keystroke, you could keep a backup on a computer and simply image a new SSD when needed. Hey Kevin, are you reading this?! :) Is that feasible? Is there a better way? Another way?
…..HK
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Re: [disklavier] SSD failures - Mark 1V
2014-01-30 by Bill Brandom
NEAL and HORATIO,
I have never experienced the backup/restore problems that Neal has described. I have never found the Mark IV backup/restore function not to work. I backed up last week. After seeing your emails, I decided to do a restore and it looks like it is working perfectly. (I won't know, however, until the process completes in about 3 hours.)
During the last year, I have replaced my hard drive twice. The first time was with a standard hard drive I purchased from an electronics store. The second time I replaced the drive with a SSD drive. In both cases, I did backups before the replacement and then used the restore function to get all of my music to the new drive. To say the least, I have a considerable amount of software (one of the benefits working for Yamaha for 31 years...). As a result, I actually have two different backups (with two different sets of music) I work from. By using the restore function, I am easily able to switch back and forth between my two sets of music data.
NEAL, my Mark IV operating system is currently DIO 4.21. The two USB hard drives I use have been formatted as MS-DOS FAT 32. The only negative I can find with the Mark IV backup/restore function is that it takes a long time (USB 1.0). So, before I go to bed, I start either the backup or the restore. When I wake up, the job is done. Neal, give it a try. Just make sure that your external drive is formatted MS-DOS FAT 32.
HORATIO, first of all, there is an easy way to take a hard drive and use it with the Mark IV. First, do your music software backup. There are RESCUE CDs that can be used to place the operating system, internal piano voice and all of the factory installed music software on the drive. Three CDs are required, along with an update floppy. To do the rescue, the 1st CD is inserted in the drive, along with the update floppy. The piano is powered on and a couple of buttons have to be pushed on the I/O center during the boot sequence. When the 1st CD has been loaded, the CD drive ejects the CD and then you insert the 2nd CD, after it is loaded, you insert the 3rd CD. After the 3rd CD has been loaded, the rescue is done. The piano is now running operating system DIO 3.0. From there, you can perform your music software restore function, and then update your piano over the Internet using Network Update.
If you need the three iso files that make up the 3.0 rescue set, let me know and I will send you links so you can download them. Each of them are about 600 MB and each are burned as an image to the CDs. I can help you with this process, if you need assistance.
Bill
On Wed, Jan 29, 2014 at 7:16 PM, carwizard <carwizard@...> wrote: