Disklavier

Hopefully this will get to Bill B.

I believe I am interested in a full software reset of my Mark IV.

I would hate to lose all of the music on my hard drive, but I am having problems with Volume levels being appropriate. Supporting back ground accompaniment is so soft that it can hardly be heard over the piano. I believe, but am uncertain that by using Kevin Goroway’s dkvBrowser on my iMac, might have caused this to happen. (No negative comments here about Kevin. His software works great!) I just think that somehow, some minor little nuance of the program, has messed up a setting on my piano. To date, I have been unable to figure it out. 

I am wondering if by completely removing the Mark IV software and replace it 100%, if I would once again have control of the systems volume levels.  

Any suggestions would be helpful. 

Glenn Smutny
G.SMUTNY@...