Disklavier

Glenn,

I just read your post. Let me think about your situation tonight, so I can determine the most direct procedure to getting everything working again.

Make sure you have all of your music backed up to an external hard drive (just in case...)

Bill
Love God. Love People. Make a difference.


On Oct 27, 2016, at 1:29 PM, Glenn Smutny G.SMUTNY@... [disklavier] <disklavier@yahoogroups.com> wrote:

Hopefully this will get to Bill B.

I believe I am interested in a full software reset of my Mark IV.

I would hate to lose all of the music on my hard drive, but I am having problems with Volume levels being appropriate. Supporting back ground accompaniment is so soft that it can hardly be heard over the piano. I believe, but am uncertain that by using Kevin Goroway’s dkvBrowser on my iMac, might have caused this to happen. (No negative comments here about Kevin. His software works great!) I just think that somehow, some minor little nuance of the program, has messed up a setting on my piano. To date, I have been unable to figure it out. 

I am wondering if by completely removing the Mark IV software and replace it 100%, if I would once again have control of the systems volume levels. 

Any suggestions would be helpful. 

Glenn Smutny
G.SMUTNY@...