Disklavier

Late to this thread.  But I have a few suggestions before erasing everything...
#1) Have you checked the volume level on the speakers under the piano?  They each have individual volume controls...#2) Have you actually tried to adjust the volume of the accompaniment from within DKVBrowser (since the PRC needs batteries).  You click on the volume button to bring up the details.
The values that are displayed there are received directly from the piano.  If it says that the levels are at 127, then the piano thinks the levels are at 127.  If that's the case, I would be looking into the external speakers.  I can't imagine a case where they both fail simultaneously, so I'd guess it's not that...



      From: "Glenn Smutny G.SMUTNY@... [disklavier]" <disklavier@yahoogroups.com>
 To: disklavier@yahoogroups.com 
 Sent: Friday, October 28, 2016 10:54 AM
 Subject: Re: [disklavier] Mark IV reset
   
    Bill,Thank you very much for helping me with this. 
I would say that it very likely that I have had several devices connected at once. I do have the the iOS Controller app on my iPad and I do have a Droidlavier app on my Samsung phone. Could they have been all connected at the same. Very possibly! I can think of a holiday a few years back when I setup a playlist on my iMac, and then at the dinner table, had my cell phone at my side to adjust the overall volume level from the table. That same night, I could have used my iPad (only because it was right there and my phone was not with me at that point) as my sisters-in-law played the Piano so that I could record them. The dkvBrowser would have likely still be up on my iMac through all of this. 
Regarding the PRC100, I believe I can use it. (Although I need new batteries for both it and the tablet.) I know that I have gone into every menu item and attempted to adjust levels from that too. I have not had any luck with it. The same goes for the disklavier tablet. 
Thank you again. 
Glenn SmutnyG.SMUTNY@...



On Oct 27, 2016, at 7:40 PM, Bill Brandom billbrando@aol.com [disklavier] <disklavier@yahoogroups.com> wrote:

Glenn,
Are you still able to use your PRC100?

Bill
Love God. Love People. Make a difference.

On Oct 27, 2016, at 1:29 PM, Glenn Smutny G.SMUTNY@... [disklavier] <disklavier@yahoogroups.com> wrote:

 Hopefully this will get to Bill B.

I believe I am interested in a full software reset of my Mark IV.

I would hate to lose all of the music on my hard drive, but I am having problems with Volume levels being appropriate. Supporting back ground accompaniment is so soft that it can hardly be heard over the piano. I believe, but am uncertain that by using Kevin Goroway’s dkvBrowser on my iMac, might have caused this to happen. (No negative comments here about Kevin. His software works great!) I just think that somehow, some minor little nuance of the program, has messed up a setting on my piano. To date, I have been unable to figure it out. 

I am wondering if by completely removing the Mark IV software and replace it 100%, if I would once again have control of the systems volume levels.  

Any suggestions would be helpful. 

Glenn Smutny
G.SMUTNY@...