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Disklavier

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Message

E3 stops playing the middle of a song

2017-05-30 by mqphan@...

Hi,


My baby grand disklavier E3 (3.5 years old, brought brand new) suddenly stopped playing in the middle of a song. I have only used it lightly (on average monthly for less than a hour each time since I purchased it). It has been performing well. Last night I noticed that when it suddenly stopped playing, the purple/blue light on the PLAY button went off but the screen is still scrolling. The song that it was playing is not particularly "busy". When I pressed it, the button lit up again and the piano started playing again. It happened 3 times during the course of one hour. I turned the unit off and on, but that didn't seem to stop the problem.


I appreciate any advice. Thanks.


Minh



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