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Disklavier

Index last updated: 2026-04-28 23:20 UTC

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Re: Should New Disklavier be "perfect"

2007-09-04 by rondisklavier

If I were you, I would request a new piano. Scratches can be 
repaired but imperfection is kind of difficult. It means 
manufacturing error. Since it is new, you'd better ask for a new 
piano. The only argument is that you may need to pay the delivery 
fee. It is your fault to choose this particular piano, why you did 
not see this imperfection in the store. You chose this piano. 
Hope everything works well...
RS



--- In disklavier@yahoogroups.com, "orangele2003" <orangele2003@...> 
wrote:
>
> I just purchased a new 5'3" Ebony DGC1M4 (Mark4).  It was 
delivered 
> without incident.  On initial quick inspection everything seemed 
to be 
> good.  On very close inspection I notice a couple of areas on the 
piano 
> where there appear to be some type of imperfection in the finish.  
> These areas are approximately 2" long and about 1/2" wide.  They 
are 
> only noticeable when looking at the finish with the light at an 
> angle.   When I initially noticed these areas they were larger, 
but I 
> was able to rub out a portion of the imperfection, but there is 
still 
> areas that I could not get rubbed out.  
> 
> I know that the piano will eventually get scuffs and marks since I 
have 
> a cat and an 8 yr old child that will undoubtedly eventually cause 
some 
> damage, but at the same time, after spending nearly 30K, now is 
> probably the best time to get ANY issues taken care of with the 
piano.  
> 
> Have others gotten their new pianos with any similar finish 
problems, 
> and how have they addressed them.
>

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