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Disklavier

Index last updated: 2026-04-28 23:20 UTC

Message

Re: Need advice

2011-04-23 by PaleAliens

The dealer will know it has breached a contract by indicating the piano was sold NEW to you, should be highly embarrassed, and within reason should be willing to make amends.   My suggestion would be to ask the dealer to correct its mistake by refunding you the difference between the two amounts paid (assuming its material), yet warranty as of the date of your purchase. In this way, no one loses all the time in moving pianos.  If the dealer does not want to work with you, you could return it, demand a full refund and be back to square one with no piano. You could request a new piano, but this is a hassle if there is nothing wrong with the one you liked enoough to buy.  Tn the unlikely event the dealer refuses all of these options, you would have to sue for breach of contract seeking a full refund and costs.  If you are unlucky enough to end up in court, don't expect "damages" over this kind of dispute. 

Rich


--- In disklavier@yahoogroups.com, "my88keyz" <iggy@...> wrote:
>
> I recently purchased what I thought was a BRAND NEW Disklavier grand piano from a local dealer.  However, today I discovered an old receipt in the piano's manual from TWO years ago.  The receipt was for the exact same piano that I purchased, so obviously the piano was USED -- worse yet, I actually paid MORE for the piano than the previous buyer.
> 
> Is this a common practice among Yamaha dealers -- to resell old pianos as NEW?  I certainly hope it's not common.
> 
> Does anyone have any suggestions as to what I should do?  Should I require a new piano?  Do I have any legal remedy?
> 
> (My receipt actually states "NEW" on it.)
> 
> Thanks,
> Iggy
>

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