Synth-DIY Yahoo! Groups Archives

just noticed another important point. the original e-mail said "I recently purchased what I thought was a BRAND NEW Disklavier grand piano..." Were you actually told it was new, does your new receipt say it is new? if you are buying from a dealer it is a common assumption that it is new and the dealer should tell you if it is not new. it will be more difficult to prove a case on the basis of what you were told. if your receipt says it is new and it isn't you have a good case but if it does not mention condition it may vary a lot from state to state. hopefully the receipt does not say it is used. were you given a full mfg. warrantee? if so, this implies that it is new?

On 4/23/2011 12:34 PM, Business Account wrote:

Wow... Does it have serial number that is the same as your on the receipt you found? I would ask an attorney; then take it to Yamaha directly and tell them they need to provide a \u201cnew\u201d piano. They can bring pressure to the dealer.

That is crazy... Who is the dealer?

Jim

On 4/23/11 10:13 AM, "my88keyz" <iggy@...> wrote:

I recently purchased what I thought was a BRAND NEW Disklavier grand piano from a local dealer. However, today I discovered an old receipt in the piano's manual from TWO years ago. The receipt was for the exact same piano that I purchased, so obviously the piano was USED -- worse yet, I actually paid MORE for the piano than the previous buyer.

Is this a common practice among Yamaha dealers -- to resell old pianos as NEW? I certainly hope it's not common.

Does anyone have any suggestions as to what I should do? Should I require a new piano? Do I have any legal remedy?

(My receipt actually states "NEW" on it.)

Thanks,
Iggy

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Jim Hubbard
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Disklavier

Re: [disklavier] Need advice

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