The first step should be to contact
Yamaha. They would have the record of what dealer purchased the piano and
when. It's possible the same dealer sold the piano twice. It's also
possible they did not get your piano from Yamaha. I would let Yamaha sort
things out. Make sure of what your Warranty is with Yamaha. They have a lot of
control over their dealers. I would also have a good piano tech, not associated
with the dealer, go over the piano for any problems. If the receipt is in fact
for the same piano, it may be even older than 2 years. The important fact is
that your receipt says the piano is NEW. I would avoid the dealer
until you have all of the information. Then go get 'em if you have a
strong case. Jim
Message
Re: Need advice
2011-04-24 by Jimbo