I have never run RemoteLive successfully. I was never made it past the "Sync Setting" on page 7 of the RemoteLive installation PDF since that requires access to the Setup menu. Clicking "Setup" crashes the app after delivering the incompatibility message and takes me to the I/F Updater screen.
I have no Internet access anymore. When I click "Internet" I get a big red X and Error Code 2001, telling me to restart everything.
BTW I can play stuff from the local DKV library no problem.
Before I did the updates I had net access and DKV Radio no problem.
Thanks,
John
--- In disklavier@yahoogroups.com, Bill Brandom wrote:
>
> Don't worry about the remote. Is your piano playing when you see the
> keyboard being played on the screen between acts?
>
> Bill
>
> On Fri, Jan 25, 2013 at 8:29 PM, John wrote:
>
> > **
> >
> >
> > Hello,
> >
> > I have a C2MarkIV and was hoping to participate in the Elton John event.
> > Signed up online and got the remote live USB key good to go. One last step:
> > make sure the software is up to date.
> >
> > At first the PRC-100 Updater said I was current at 4.0.0. But the DKV
> > needed an update, so I connected and it installed v4.02build 1 (20120906).
> > After doing that and restarting, the PRC Updater reported that there was a
> > v4.01. So I updated that, too.
> >
> > Starting both the DKV and PRC from scratch, the PRC connects to the DKV
> > okay but when the interface s/w starts it tells me the "PRC software is not
> > compatible with the piano", and tells me to run the I/F Updater. But I'm
> > already on PRC 4.01 so that ain't right.
> >
> > I got a single call into Yamaha support before closing time and that
> > yielded the suggestion that I hard-reset the PRC back to the 3.0 system
> > loaded from an SD card. That worked fine, and I could connect to the DKV,
> > but get the same incompatibility error when I run the interface, both at
> > v3.0 and when it "successfully" updates to 4.01.
> >
> > I was thinking I should also try to downgrade the DKV to the 400update.iso
> > but I don't have my original CD and boot floppy from when I installed 4.0 a
> > couple of years ago. I can burn a new CD but cannot make a boot floppy
> > since the PRC Setup menu is inaccessible.
> >
> > Any suggestions? Elton John starts in an hour!
> >
> > Thanks in advance,
> > John
> >
> >
> >
>
Message
Re: [disklavier] Re: Mark IV PRC 4.01 problem with DKV 4.02? Elton John not looking good for me!
2013-01-26 by Bill Brandom
I am really sorry to hear about these problems. I imagine you have pressed the reset on your remote right? If not, remove the rear cover of your remote, remove the battery, and press the RESET button. Then replace the cover and slide the slide switch to normal operation. Then press the PLAY button. Two minutes later the control unit will be back up. If you have already done this and still nothing, the you are not going to be able to do RemoteLive tonight. You will need to contact Yamaha Piano Service again next week so these problems can get resolved.
I am so sorry that it isn't working for you tonight.
Bill
On Fri, Jan 25, 2013 at 8:48 PM, John <john@...> wrote: