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2014-05-21 by Fred Brown RPT
Hello All, I have a customer with a 1 yr old E3 system complaining of playback volume being too high. This will be my first time visiting one and I would like to know if any of you have a few suggestions of what to look for. Many thanks ahead of time for your replies. Fred Brown RPT Registered Piano Technician Cell: 770-560-9048 Fax: 888-0678-9818 Email: thepianoman3@...
2014-05-21 by Donal Galvin
My view is that all player pianos are too loud for a normal sitting room for background music when you have guests. Calibrate the piano for your customer to get the best low volume acoustic performance and tell them to use the digital piano with the silent system through a set of speakers so they can have a low volume as they need. Acoustic pianos make noise. In fact the pedals and keys moving are louder than the piano sound itself. Regards Donal
> On 21 May 2014, at 16:33, "'Fred Brown RPT' thepianoman@... [disklavier]" <disklavier@yahoogroups.com> wrote: > > Hello All, > > I have a customer with a 1 yr old E3 system complaining of playback volume being too high. This will be my first time visiting one and I would like to know if any of you have a few suggestions of what to look for. > > Many thanks ahead of time for your replies. > > > > Fred Brown RPT > > Registered Piano Technician > > Cell: 770-560-9048 > > Fax: 888-0678-9818 > > Email: thepianoman3@... > > > >
2014-05-21 by Bill Brandom
Hello All,
I have a customer with a 1 yr old E3 system complaining of playback volume being too high. This will be my first time visiting one and I would like to know if any of you have a few suggestions of what to look for.
Many thanks ahead of time for your replies.
Fred Brown RPT
Registered Piano Technician
Cell: 770-560-9048
Fax: 888-0678-9818
Email: thepianoman3@gmail.com
2014-05-22 by Fred Brown RPT
Donal, Thanks for your reply! I think you have hit the nail on the head. Bottom line is it’s a piano not a stereo. They want to be able to stand next to the piano sitting on a hard tile floor with the lid fully up and have a conversation. I do still need to check the calibration. Are there directions for that in service manual? Fred
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] Sent: Wednesday, May 21, 2014 4:33 PM To: disklavier@yahoogroups.com Subject: Re: [disklavier] E3 Playback Volume My view is that all player pianos are too loud for a normal sitting room for background music when you have guests. Calibrate the piano for your customer to get the best low volume acoustic performance and tell them to use the digital piano with the silent system through a set of speakers so they can have a low volume as they need. Acoustic pianos make noise. In fact the pedals and keys moving are louder than the piano sound itself. Regards Donal On 21 May 2014, at 16:33, "'Fred Brown RPT' thepianoman@... [disklavier]" <disklavier@yahoogroups.com> wrote: Hello All, I have a customer with a 1 yr old E3 system complaining of playback volume being too high. This will be my first time visiting one and I would like to know if any of you have a few suggestions of what to look for. Many thanks ahead of time for your replies. Fred Brown RPT Registered Piano Technician Cell: 770-560-9048 Fax: 888-0678-9818 Email: thepianoman3@...
2014-05-22 by Fred Brown RPT
Thanks Bill, I will check it when I go out next week. Fred
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] Sent: Wednesday, May 21, 2014 6:14 PM To: disklavier@yahoogroups.com Subject: Re: [disklavier] E3 Playback Volume Fred, My good friend Donal is correct in what he says. The E3 has the ability to play softer than any Disklavier Yamaha has produced. If the piano is playing louder than it should, then most likely it needs to be calibrated. If calibration is performed and the calibration completes without errors, then it will be playing its softest with the volume set to -10. It is possible that the piano is playing as soft as it can, but the customer feels it is still too loud. If this is the case, the customer will need to be reminded that it is a piano and pianos can only play so softly. At this point the volume of the piano will need to be dealt with acoustically - such as using acoustic foam baffles below the soundboard. Bill On Wed, May 21, 2014 at 8:33 AM, 'Fred Brown RPT' thepianoman@... [disklavier] <disklavier@yahoogroups.com> wrote: Hello All, I have a customer with a 1 yr old E3 system complaining of playback volume being too high. This will be my first time visiting one and I would like to know if any of you have a few suggestions of what to look for. Many thanks ahead of time for your replies. Fred Brown RPT Registered Piano Technician Cell: 770-560-9048 Fax: 888-0678-9818 Email: thepianoman3@...
2014-05-22 by Bill Current Gmail
Fred, Since you will be servicing the piano, Do you want me to email you the calibration procedure? Bill iPhone On May 21, 2014, at 6:44 PM, "'Fred Brown RPT' thepianoman@... [disklavier]" <disklavier@yahoogroups.com> wrote: Thanks Bill, I will check it when I go out next week. Fred
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] Sent: Wednesday, May 21, 2014 6:14 PM To: disklavier@...m Subject: Re: [disklavier] E3 Playback Volume Fred, My good friend Donal is correct in what he says. The E3 has the ability to play softer than any Disklavier Yamaha has produced. If the piano is playing louder than it should, then most likely it needs to be calibrated. If calibration is performed and the calibration completes without errors, then it will be playing its softest with the volume set to -10. It is possible that the piano is playing as soft as it can, but the customer feels it is still too loud. If this is the case, the customer will need to be reminded that it is a piano and pianos can only play so softly. At this point the volume of the piano will need to be dealt with acoustically - such as using acoustic foam baffles below the soundboard. Bill On Wed, May 21, 2014 at 8:33 AM, 'Fred Brown RPT' thepianoman@... [disklavier] <disklavier@yahoogroups.com> wrote: Hello All, I have a customer with a 1 yr old E3 system complaining of playback volume being too high. This will be my first time visiting one and I would like to know if any of you have a few suggestions of what to look for. Many thanks ahead of time for your replies. Fred Brown RPT Registered Piano Technician Cell: 770-560-9048 Fax: 888-0678-9818 Email: thepianoman3@...