Bug in Version 4 for MARK IV ?
2010-03-24 by Julien Roche
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Thread
2010-03-24 by Julien Roche
2010-03-24 by athomik
I found that (on version 4.0) I get the following:
In Quiet Mode, playing the piano, only the headphones produce a sound.
In Quiet Mode, playing back pre-recorded songs, the speakers also produce sound, including the piano voice.
In Acoustic Mode, only the backing appears at the speakers when playing back songs. Nothing comes from the speakers when playing only the piano itself.
athomik
On Mar 24 2010, Julien Roche wrote:
>
>
>Hi everybody,
>
>I just upgraded my Mark IV to version 4 for using my disklavier with iphone. It works perfectly after upgrading also the PRC.
>
>Unfortunately now in acoustic mode the piano signal is going ALSO to the loudspeakers....
>
>How to remedy to this problem ? This just happened when I have downloaded the Version 4 of MARK IV.
>
>Thank you for advice.
>
>Julien
>
>
>
2010-03-24 by mjburby
I'm not sure if this is due to the v4.0 upgrade but I'm also experiencing more 'glitches' with the piano since then: 1) Occassionally in quiet mode, the speakers do not produce any sound, and neither do the headphones 2) Some of the smartkey songs (my children's favourites - Alphabet song and Old MacDonald) do not play properly anymore - they don't wait for the middle c to be pressed before continuing. Other smartkey songs work normally. Problem seems to have started ever since I made a shortcut for them and started playing them via the iPhone application. Now our beloved DKV is sadly not immune to having an occassional funny turn and invariably shutting down and restarting the piano has always resolved many of these odd behaviours. Whereas for 1) rebooting the piano tends to resolve the issue, I haven't found a fix for 2). I don't know if this is due to the firmware upgrade, but it sounds like a pattern is forming with issues with Quiet mode - which these demos also employ. I guess issue 2) would be less commonly experienced. Would be good to hear if other 4.0 users are experiencing similar problems. In the meantime, I've contacted my dealer and he's following up with Yamaha. Mark
2010-03-25 by Bill Brandom
Hi Mark, I am contacting our engineers in Japan today to report what you and Julien have reported. Bill Bill Brandom Senior Technical Manager Keyboard Division Yamaha Corporation of America bbrandom@... 714-522-9417 ________________________________________
From: disklavier@yahoogroups.com [disklavier@yahoogroups.com] On Behalf Of mjburby [mark.burby@...] Sent: Wednesday, March 24, 2010 3:55 PM To: disklavier@yahoogroups.com Subject: [disklavier] Re: Bug in Version 4 for MARK IV ? I'm not sure if this is due to the v4.0 upgrade but I'm also experiencing more 'glitches' with the piano since then: 1) Occassionally in quiet mode, the speakers do not produce any sound, and neither do the headphones 2) Some of the smartkey songs (my children's favourites - Alphabet song and Old MacDonald) do not play properly anymore - they don't wait for the middle c to be pressed before continuing. Other smartkey songs work normally. Problem seems to have started ever since I made a shortcut for them and started playing them via the iPhone application. Now our beloved DKV is sadly not immune to having an occassional funny turn and invariably shutting down and restarting the piano has always resolved many of these odd behaviours. Whereas for 1) rebooting the piano tends to resolve the issue, I haven't found a fix for 2). I don't know if this is due to the firmware upgrade, but it sounds like a pattern is forming with issues with Quiet mode - which these demos also employ. I guess issue 2) would be less commonly experienced. Would be good to hear if other 4.0 users are experiencing similar problems. In the meantime, I've contacted my dealer and he's following up with Yamaha. Mark ------------------------------------ To Post a message to the group, send it to: disklavier@... To Post a private message to Todd Muncy, the group's founder and moderator, send it to: disklavier-owner@... To reach our group's web site go to: http://Yahoogroups.com/group/disklavier THINKING OF LEAVING THE GROUP? If you are thinking of unsubcribing because you are getting too much mail, go the the web site and change your email delivery option instead. That will fix the problem, while maintaining your access to the group. If you insist on leaving us completely send a blank email to: disklavier-unsubscribe@... Know someone who wants to join? Have them send a blank email to: disklavier-subscribe@... or give them this link: http://Yahoogroups.com/group/disklavier/join Yahoo! Groups Links
2010-03-25 by Jeff Kovitz
Much appreciated that you are on top of this kind of thing Bill.
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Bill Brandom Sent: Wednesday, March 24, 2010 6:35 PM To: disklavier@yahoogroups.com Subject: RE: [disklavier] Re: Bug in Version 4 for MARK IV ? Hi Mark, I am contacting our engineers in Japan today to report what you and Julien have reported. Bill Bill Brandom Senior Technical Manager Keyboard Division Yamaha Corporation of America bbrandom@...<mailto:bbrandom%40yamaha.com> 714-522-9417 ________________________________________ From: disklavier@yahoogroups.com<mailto:disklavier%40yahoogroups.com> [disklavier@yahoogroups.com<mailto:disklavier%40yahoogroups.com>] On Behalf Of mjburby [mark.burby@...<mailto:mark.burby%40gmail.com>] Sent: Wednesday, March 24, 2010 3:55 PM To: disklavier@yahoogroups.com<mailto:disklavier%40yahoogroups.com> Subject: [disklavier] Re: Bug in Version 4 for MARK IV ? I'm not sure if this is due to the v4.0 upgrade but I'm also experiencing more 'glitches' with the piano since then: 1) Occassionally in quiet mode, the speakers do not produce any sound, and neither do the headphones 2) Some of the smartkey songs (my children's favourites - Alphabet song and Old MacDonald) do not play properly anymore - they don't wait for the middle c to be pressed before continuing. Other smartkey songs work normally. Problem seems to have started ever since I made a shortcut for them and started playing them via the iPhone application. Now our beloved DKV is sadly not immune to having an occassional funny turn and invariably shutting down and restarting the piano has always resolved many of these odd behaviours. Whereas for 1) rebooting the piano tends to resolve the issue, I haven't found a fix for 2). I don't know if this is due to the firmware upgrade, but it sounds like a pattern is forming with issues with Quiet mode - which these demos also employ. I guess issue 2) would be less commonly experienced. Would be good to hear if other 4.0 users are experiencing similar problems. In the meantime, I've contacted my dealer and he's following up with Yamaha. Mark ------------------------------------ To Post a message to the group, send it to: disklavier@...<mailto:disklavier%40YahooGroups.com> To Post a private message to Todd Muncy, the group's founder and moderator, send it to: disklavier-owner@...<mailto:disklavier-owner%40Yahoogroups.com> To reach our group's web site go to: http://Yahoogroups.com/group/disklavier THINKING OF LEAVING THE GROUP? If you are thinking of unsubcribing because you are getting too much mail, go the the web site and change your email delivery option instead. That will fix the problem, while maintaining your access to the group. If you insist on leaving us completely send a blank email to: disklavier-unsubscribe@...<mailto:disklavier-unsubscribe%40yahooGroups.com> Know someone who wants to join? Have them send a blank email to: disklavier-subscribe@...<mailto:disklavier-subscribe%40eGroups.com> or give them this link: http://Yahoogroups.com/group/disklavier/join Yahoo! Groups Links
2010-03-25 by Sam Sheleby
Hey Bill, What is the status of user upgrading the hard drive? Take care, Sam ________________________________
From: Bill Brandom <BBrandom@yamaha.com> To: "disklavier@yahoogroups.com" <disklavier@yahoogroups.com> Sent: Wed, March 24, 2010 8:35:25 PM Subject: RE: [disklavier] Re: Bug in Version 4 for MARK IV ? Hi Mark, I am contacting our engineers in Japan today to report what you and Julien have reported. Bill Bill Brandom Senior Technical Manager Keyboard Division Yamaha Corporation of America bbrandom@yamaha. com 714-522-9417 ____________ _________ _________ _________ _ From: disklavier@yahoogro ups.com [disklavier@yahoogro ups.com] On Behalf Of mjburby [mark.burby@gmail. com] Sent: Wednesday, March 24, 2010 3:55 PM To: disklavier@yahoogro ups.com Subject: [disklavier] Re: Bug in Version 4 for MARK IV ? I'm not sure if this is due to the v4.0 upgrade but I'm also experiencing more 'glitches' with the piano since then: 1) Occassionally in quiet mode, the speakers do not produce any sound, and neither do the headphones 2) Some of the smartkey songs (my children's favourites - Alphabet song and Old MacDonald) do not play properly anymore - they don't wait for the middle c to be pressed before continuing. Other smartkey songs work normally. Problem seems to have started ever since I made a shortcut for them and started playing them via the iPhone application. Now our beloved DKV is sadly not immune to having an occassional funny turn and invariably shutting down and restarting the piano has always resolved many of these odd behaviours. Whereas for 1) rebooting the piano tends to resolve the issue, I haven't found a fix for 2). I don't know if this is due to the firmware upgrade, but it sounds like a pattern is forming with issues with Quiet mode - which these demos also employ. I guess issue 2) would be less commonly experienced. Would be good to hear if other 4.0 users are experiencing similar problems. In the meantime, I've contacted my dealer and he's following up with Yamaha. Mark ------------ --------- --------- ------ To Post a message to the group, send it to: disklavier@YahooGro ups.com To Post a private message to Todd Muncy, the group's founder and moderator, send it to: disklavier-owner@ Yahoogroups. com To reach our group's web site go to: http://Yahoogroups. com/group/ disklavier THINKING OF LEAVING THE GROUP? If you are thinking of unsubcribing because you are getting too much mail, go the the web site and change your email delivery option instead. That will fix the problem, while maintaining your access to the group. If you insist on leaving us completely send a blank email to: disklavier-unsubscr ibe@yahooGroups. com Know someone who wants to join? Have them send a blank email to: disklavier-subscrib e@eGroups. com or give them this link: http://Yahoogroups. com/group/ disklavier/ join Yahoo! Groups Links
2010-03-25 by Roberto Fasciani
----- Original Message -----From: Julien RocheSent: Wednesday, March 24, 2010 10:17 AMSubject: [disklavier] Bug in Version 4 for MARK IV ?
Hi everybody,I just upgraded my Mark IV to version 4 for using my disklavier with iphone. It works perfectly after upgrading also the PRC.Unfortunately now in acoustic mode the piano signal is going ALSO to the loudspeakers....How to remedy to this problem ? This just happened when I have downloaded the Version 4 of MARK IV.Thank you for advice.Julien
2010-03-25 by Julien Roche
Roberto, A suggestion from Albania to suppress your piano signal in Acoustic mode on loudspeaker: please check the following. With the PRC go to SETUP then AUDIO I/O play with the arrow keys up/down to arrive to OMNI OUT . With arrow key left/right put in front of OMNI OUT : "Output" (and NOT Output + Piano TG). Now it should be ok for your problem Good luck ! ________________________________ From: Roberto Fasciani <r.fasciani@...> To: disklavier@yahoogroups.com Sent: Thu, March 25, 2010 2:29:26 PM Subject: Re: [disklavier] Bug in Version 4 for MARK IV ? I own a C3 Mark IV Pro since more than two years, I haven't still upgraded to 4.0. But ALWAYS my speakers play piano signal in Acoustic mode. I was disappointed about that but wrongly I assumed it was a normal behaviour. Considering that Pro comes without built-in speakers I am now rethinking on cables connection from DKV my ampli system: I connected to Omni OUT instead of Speakers OUT. These connectors are different and (Large jacks instead of RCA) I never tried to connect Speakers OUT to my ampli system. I tried to connect Speakers OUT directly to my speakers (passive speakers) and it didn't works. So, maybe connecting Speakers OUT to an ampli system may solve both our problems. Let me know your cable settings.... . Some suggestions before I go buying the cable to do this connection? Roberto ----- Original Message -----
>From: Julien Roche >To: disklavier@yahoogro ups.com >Sent: Wednesday, March 24, 2010 10:17 AM >Subject: [disklavier] Bug in Version 4 for MARK IV ? > > > > >Hi everybody, > >I just upgraded my Mark IV to version 4 for using my disklavier with iphone. It works perfectly after upgrading also the PRC. > >Unfortunately now in acoustic mode the piano signal is going ALSO to the loudspeakers. ... > >How to remedy to this problem ? This just happened when I have downloaded the Version 4 of MARK IV. > >Thank you for advice. > >Julien > > > >