Elektron Musical Instruments

Elektron is a small company.
give 'em a few days more, Daniel or someone else will reply for sure.


> Hi Everyone-
> Everything I've heard of Elektron's support is glowing with absolutely 
> nothing
> bad to say about these guys.  Has anyone experienced a case of poor
> support?
>
> My story (so far):  I sent an email on Sunday night for a warranty 
> repair, no
> response.  Sent an email Tuesday night, reiterating my problem (the 
> power is
> dead).  No response.  It is now Friday afternoon...
>
> So is the support group absolutely swamped?  Am I being ignored?  Any
> feedback would be appreciated.  I don't mind being patient but I need 
> some
> info to be patient with;)  (plus, I'd really like to get my gear fixed 
> as soon as
> possible:  my drums, my precious MD, only purchased 3 months ago!).
>
> Thanks for reading-
> Christoph