Elektron Musical Instruments

I'd say that is a bit long for even a small company.


--- Federico Ciapi <federico.ciapi@...> wrote:
> Elektron is a small company.
> give 'em a few days more, Daniel or someone else
> will reply for sure.
> 
> 
> > Hi Everyone-
> > Everything I've heard of Elektron's support is
> glowing with absolutely 
> > nothing
> > bad to say about these guys.  Has anyone
> experienced a case of poor
> > support?
> >
> > My story (so far):  I sent an email on Sunday
> night for a warranty 
> > repair, no
> > response.  Sent an email Tuesday night,
> reiterating my problem (the 
> > power is
> > dead).  No response.  It is now Friday
> afternoon...
> >
> > So is the support group absolutely swamped?  Am I
> being ignored?  Any
> > feedback would be appreciated.  I don't mind being
> patient but I need 
> > some
> > info to be patient with;)  (plus, I'd really like
> to get my gear fixed 
> > as soon as
> > possible:  my drums, my precious MD, only
> purchased 3 months ago!).
> >
> > Thanks for reading-
> > Christoph
> 
> 

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