EXS 24 Logic Sampler Users Group

At 22:48 Uhr +0100 10.01.2004, Hans Hafner wrote:
>I set up a song with EXS instances, everything plays fine, no 
>overloads just perfect. Then I quit logic, reload the song and as 
>soon as I try to play a channel with an EXS on it, boom, "Try to 
>save your song". Even when I hit play it will do this if there are 
>sequences running on an EXS channel.

I have just gotten a response from Emagic (sent the request on 
Monday, got the result today on Thursday...) telling me to go through 
a days worth of uninstalling, reinstalling and checking... well...

But the worst is, they claim, that no one else has reported this problem.

Please, mail it to them and tell them that we are pretty upset about 
it! Put the pressure on, they can't ignore their clients forever.

And I must vent a little bit about their tech support, it's standard 
pre-collected answers all the way, and it's starting to get on my 
nerves a lot. I think I will have to do the 3 hour trip over to 
Hamburg and talk to them in person and show them my setup... I don't 
think they really know how people work and use this thing. And 
usually those people don't have the time to discuss and send back 
feedback, so they just move on to get the results for their clients...

Anyway, back to work!

Cheers
Hans