EXS 24 Logic Sampler Users Group

I bought this piano and can't use it. Anytime i play a
note 
staccato, after it has faded away completely, I get a
single click. I've been in touch with Worra and he
blames EXS and has given up on me. He is sending me
new disks but i can't imagine that will help. Since I
used EXS Manager to link the files, I tried Andrea at
Redmatica but never heard back from him.
So is anyone using this piano Successfully on EXS?
Thanks, JP