EXS 24 Logic Sampler Users Group

Just a note about the guys at Rubber Chicken: Again, I don't work for these
guys, but I can't help saying good things about them. They offer a level of
customer service never before seen among any other software developer in my
personal experience. They have addressed EVERY concern I have brought to
their attention, always within 24 hours. This is no exaggeration. I only
wish I could call up Emagic and get a personal call or e-mail usually the
same day and, furthermore, receive a patch that, for example, created a
hierarchical directory structure in the instrument menu. Obviously, this is
a pipe dream. But, with respect to Rubber Chicken's focus, it is a reality.
These guys are in it for the long haul, and it would take an act of God to
knock them off course. Interestingly, I bought Translator before it was
compatible with Virtual PC or supported the EXS, using the logic (no pun
intended) that if I got a cheap PC (which I did) and converted my libraries
to AKAI, I could import the instruments into the EXS on my Mac without
losing the sample mapping--a totally plausible idea. But, to my amazement,
Translator became compatible with Virtual PC in the advent of VPC-4 and,
even more amazing, quickly included support for the EXS24--without charging
a penny for an upgrade since I paid for my original copy (V1.0 build 22).
Now it's at 1.4 (I have build 3) and gets better with every build.

Note: I was not paid or asked to say these things. I just think the RC guys
kick ass and set a lofty standard that I only wish other developers would
aspire to. Have a nice day.
-------------------------
Apple PowerBook G3 400Mhz
Logic Audio Platinum 4.6.1
384 MB of Ram
Digigram VX Pocket sound card
-------------------------
Jer Olsen, President
Global Express Media LLC
"The Mecca for Musicians"

Get low prices on professional CD/Cass duplication
with our new "Quick Quote" calculator:
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> From: "Rubber Chicken Software Co." <support@...>
> Reply-To: exs-users@egroups.com
> Date: Wed, 24 Jan 2001 02:57:03 -0600
> To: exs-users@egroups.com
> Subject: Re: [exs] Akai conversion wav corruptions(LAWP)
> 
> At 10:48 PM 1/20/01 +0000, you wrote:
> 
>> I just bought a very expensive Akai1000 brass library, and I am
>> getting corrupted wav files, both when auditioning the wavs from
>> within EXS's conversion program and after converting and opening up
>> the instrument in the EXS24.  I checked with company and they say
>> that their files are 100% error free, and that the problem is with
>> Logic/EXS.  I believe that this may be true, as the EXS24 is new and
>> may still have some bugs and this particular sound library was
>> completely and very well reviewed in several different publications
>> (that's why I bought it).
>> Has anyone else run into reputable sound libraries with corrupted
>> Akai CD-ROM files showing up either in the EXS conversion page and/or
>> after conversion to EXS?
>> I am hoping that someone who has had some problems like mine can tell
>> me if, after buying either Translator or CDxtract, you have been able
>> to cleanly convert the problem instruments with either of those
>> programs.  Before I buy one or the other, I would like to hear
>> from some of you who have had experience with one (or even better,
>> both) of these 3rd party conversion programs.
> 
> You may send me any suspected corrupted .wav files, and I can check them
> out. If anyone catches Translator making a bad .wav file with EXS
> conversions, they can send a report file and we will fix the program within
> 24 hours.
> 
> * * * * * * * * * * * * * * * * * * * * * * * * * * *
> | Garth Hjelte                                      |
> | Customer Service Representative, President        |
> | Chicken Systems, Inc, Rubber Chicken Software Co. |
> | 714 5th Street SE                                 |
> | Willmar, MN 56201 USA                             |
> |                                                   |
> | 800-8-PRO-EPS    Toll Free Order Line (US Only)   |
> | 320-235-9798     Tech Support, Sampler Questions  |
> |                  International Line               |
> | 360-838-7689     Fax                              |
> | Product Sales:   sales@...             |
> | Product Support: support@...           |
> | Sampler Q+A:     qa@...                |
> | Web Page:        www.chickensys.com               |
> * * * * * * * * * * * * * * * * * * * * * * * * * * *
> 
> 
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