EXS 24 Logic Sampler Users Group

Hello,

I just bought a very expensive Akai1000 brass library, and I am 
getting corrupted wav files, both when auditioning the wavs from 
within EXS's conversion program and after converting and opening up 
the instrument in the EXS24.  I checked with company and they say 
that their files are 100% error free, and that the problem is with 
Logic/EXS.  I believe that this may be true, as the EXS24 is new and 
may still have some bugs and this particular sound library was 
completely and very well reviewed in several different publications 
(that's why I bought it).

Has anyone else run into reputable sound libraries with corrupted 
Akai CD-ROM files showing up either in the EXS conversion page and/or 
after conversion to EXS?  

I am hoping that someone who has had some problems like mine can tell 
me if, after buying either Translator or CDxtract, you have been able 
to cleanly convert the problem instruments with either of those 
programs.  Before I buy one or the other, I would like to hear 
from some of you who have had experience with one (or even better, 
both) of these 3rd party conversion programs.

Thanks,

David Benus

At 10:48 PM 1/20/01 +0000, you wrote:

>I just bought a very expensive Akai1000 brass library, and I am
>getting corrupted wav files, both when auditioning the wavs from
>within EXS's conversion program and after converting and opening up
>the instrument in the EXS24.  I checked with company and they say
>that their files are 100% error free, and that the problem is with
>Logic/EXS.  I believe that this may be true, as the EXS24 is new and
>may still have some bugs and this particular sound library was
>completely and very well reviewed in several different publications
>(that's why I bought it).
>Has anyone else run into reputable sound libraries with corrupted
>Akai CD-ROM files showing up either in the EXS conversion page and/or
>after conversion to EXS?
>I am hoping that someone who has had some problems like mine can tell
>me if, after buying either Translator or CDxtract, you have been able
>to cleanly convert the problem instruments with either of those
>programs.  Before I buy one or the other, I would like to hear
>from some of you who have had experience with one (or even better,
>both) of these 3rd party conversion programs.

You may send me any suspected corrupted .wav files, and I can check them 
out. If anyone catches Translator making a bad .wav file with EXS 
conversions, they can send a report file and we will fix the program within 
24 hours.

* * * * * * * * * * * * * * * * * * * * * * * * * * *
| Garth Hjelte                                      |
| Customer Service Representative, President        |
| Chicken Systems, Inc, Rubber Chicken Software Co. |
| 714 5th Street SE                                 |
| Willmar, MN 56201 USA                             |
|                                                   |
| 800-8-PRO-EPS    Toll Free Order Line (US Only)   |
| 320-235-9798     Tech Support, Sampler Questions  |
|                  International Line               |
| 360-838-7689     Fax                              |
| Product Sales:   sales@...             |
| Product Support: support@...           |
| Sampler Q+A:     qa@...                |
| Web Page:        www.chickensys.com               |
* * * * * * * * * * * * * * * * * * * * * * * * * * *

Just a note about the guys at Rubber Chicken: Again, I don't work for these
guys, but I can't help saying good things about them. They offer a level of
customer service never before seen among any other software developer in my
personal experience. They have addressed EVERY concern I have brought to
their attention, always within 24 hours. This is no exaggeration. I only
wish I could call up Emagic and get a personal call or e-mail usually the
same day and, furthermore, receive a patch that, for example, created a
hierarchical directory structure in the instrument menu. Obviously, this is
a pipe dream. But, with respect to Rubber Chicken's focus, it is a reality.
These guys are in it for the long haul, and it would take an act of God to
knock them off course. Interestingly, I bought Translator before it was
compatible with Virtual PC or supported the EXS, using the logic (no pun
intended) that if I got a cheap PC (which I did) and converted my libraries
to AKAI, I could import the instruments into the EXS on my Mac without
losing the sample mapping--a totally plausible idea. But, to my amazement,
Translator became compatible with Virtual PC in the advent of VPC-4 and,
even more amazing, quickly included support for the EXS24--without charging
a penny for an upgrade since I paid for my original copy (V1.0 build 22).
Now it's at 1.4 (I have build 3) and gets better with every build.

Note: I was not paid or asked to say these things. I just think the RC guys
kick ass and set a lofty standard that I only wish other developers would
aspire to. Have a nice day.
-------------------------
Apple PowerBook G3 400Mhz
Logic Audio Platinum 4.6.1
384 MB of Ram
Digigram VX Pocket sound card
-------------------------
Jer Olsen, President
Global Express Media LLC
"The Mecca for Musicians"

Get low prices on professional CD/Cass duplication
with our new "Quick Quote" calculator:
http://MusicProTools.com/duplication.shtml

And don't forget all the other FREE resources we offer
professional musicians at http://MusicProTools.com/

> From: "Rubber Chicken Software Co." <support@...>
> Reply-To: exs-users@egroups.com
> Date: Wed, 24 Jan 2001 02:57:03 -0600
> To: exs-users@egroups.com
> Subject: Re: [exs] Akai conversion wav corruptions(LAWP)
> 
> At 10:48 PM 1/20/01 +0000, you wrote:
> 
>> I just bought a very expensive Akai1000 brass library, and I am
>> getting corrupted wav files, both when auditioning the wavs from
>> within EXS's conversion program and after converting and opening up
>> the instrument in the EXS24.  I checked with company and they say
>> that their files are 100% error free, and that the problem is with
>> Logic/EXS.  I believe that this may be true, as the EXS24 is new and
>> may still have some bugs and this particular sound library was
>> completely and very well reviewed in several different publications
>> (that's why I bought it).
>> Has anyone else run into reputable sound libraries with corrupted
>> Akai CD-ROM files showing up either in the EXS conversion page and/or
>> after conversion to EXS?
>> I am hoping that someone who has had some problems like mine can tell
>> me if, after buying either Translator or CDxtract, you have been able
>> to cleanly convert the problem instruments with either of those
>> programs.  Before I buy one or the other, I would like to hear
>> from some of you who have had experience with one (or even better,
>> both) of these 3rd party conversion programs.
> 
> You may send me any suspected corrupted .wav files, and I can check them
> out. If anyone catches Translator making a bad .wav file with EXS
> conversions, they can send a report file and we will fix the program within
> 24 hours.
> 
> * * * * * * * * * * * * * * * * * * * * * * * * * * *
> | Garth Hjelte                                      |
> | Customer Service Representative, President        |
> | Chicken Systems, Inc, Rubber Chicken Software Co. |
> | 714 5th Street SE                                 |
> | Willmar, MN 56201 USA                             |
> |                                                   |
> | 800-8-PRO-EPS    Toll Free Order Line (US Only)   |
> | 320-235-9798     Tech Support, Sampler Questions  |
> |                  International Line               |
> | 360-838-7689     Fax                              |
> | Product Sales:   sales@...             |
> | Product Support: support@...           |
> | Sampler Q+A:     qa@...                |
> | Web Page:        www.chickensys.com               |
> * * * * * * * * * * * * * * * * * * * * * * * * * * *
> 
> 
> To unsubscribe from this group, send an email to:
> exs-users-unsubscribe@egroups.com
> 
> 
> 
>