EXS 24 Logic Sampler Users Group

--- In exs-users@y..., "Rubber Chicken Software Co." <support@c...> 
wrote:
> At 06:15 AM 8/6/02 +0000, you wrote:
> 
> >Has anybody else out there purchased Translator Mac on the
> >understanding that it translates Kurzweil to EXS? Their website claims
> >it does and for the last two months I been receiving email replys from
> >them assuring me that the new version would be posted "this week" every
> >couple of days.
> 
> It's been delayed, we know. The new version will be posted tomorrow. Our 
> apologies to all you who have patiently waited, thanks.
> 
> >Now they dont even bother to respond to my emails
> 
> In this case, the person had been e-mailing somewhat frequently, and we 
> wanted to finish the project instead of immediately responding; that would 
> be in his ultimate best interests. Ordinarily, we respond within 24 hours.
> 
> 
> Garth Hjelte
> Sampler User


Well of course Ive been 'emailing frequently' Garth. Dont misunderstand 
me, any unrealistic expectations placed upon your product were caused 
by you constantly informing me of its imminent arrival...and then, 
nothing. If it had been made clear to me two months ago that the 
features I require were two months away - no problem.I dont mind 
waiting - as long as Im informed. I too run a business and to be frank, 
if I made promises like this and failed to deliver I wouldnt have a 
business. Its not personel Sonny, its business...yours.

dc