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EXS 24 Logic Sampler Users Group

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Message

Re: [exs] Contacting Chickensys re Hosting Exs instrument?

2003-01-15 by HELP@MusicBootCamp.com

Hmmm. Unusual in my experience with them. We'll have to wait for Garth to
respond to this. I know they get pretty frantic around NAMM. -Jer

> 
> 
> Jer,
> 
>> 
>> Well... if you are going to make a statement like this, you should be more
>> specific. What was the problem? You need to back up a statement like that.
> My apologies for being so blunt.  This past fall, I was having trouble with
> a particular file conversion.  Similar to someone elses post, I sent them
> the actual files.  I called and email and got not reponses.  After
> complaining an email to Garth, I got a response that said to download the
> latest software version-which I already had.  That wasn't going to solve my
> problem. I have tried the MN telephone number and get no repsonses.
> If you or anyone else has a better way of contacting their customer
> service feel free to let me know.
> My statement that I posted was that I have called, emailed, on several
> occasions and gotten one respose.
> 
> 
> Jonathan Parham
> 
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