Yamaha DTXpress/DTXplorer/DTXtreme

Call your dealer for a new pad. You shouldn't have to fix anything 
on a brand new kit. If your dealer gives you trouble, or it looks 
like you might have to wait for the replacement to come, you can try 
contacting Denise S. (I've forgotten her last name) at Yamaha, Band 
& Orchestral Division, 3445 East Paris, S.E., Grand Rapids MI 49512--
616.940.4949.  The number may not be exactly right, but you should 
be able to get someone who can redirect you to an electronic drums 
rep.  I think Denise was the one who got me a new kick pad when mine 
failed. First she sent me a new piezo and when that didn't work, a 
whole new tower--by 2d day air. They never even tried to get the 
original pad back. I hope this info works, if you need it. 
Hopefully, the dealer will come through, and fast.

Ed


--- In DTXpress@y..., "jadiebooshkie" <jadiebooshkie@y...> wrote:
> Think I found the problem...The pad works intermittantly if you 
> pull the jack almost all the way out of the stereo jack on the 
> cymbal pad.  When I do this I hear the crash, and can tap it and 
get 
> a crash sound.  If the plug is pushed all the way into the cymbal 
> pad jack, as it should be, I get NOTHING!  Also, the pad will 
> register on the trigger module with the jack pulled out almost all 
> the way...think the jack on the cymbal pad is bad...can this be 
> fixed, or should I just have the dealer order me a new pad?  Also 
if 
> I jiggle the jack on the bottom of the pad up and down in the 
outlet 
> socket...it connects, and produces a sound...so I think the jack 
on 
> the bottom of the pad has to be the problem.  Any suggestions?