Yamaha DTXpress/DTXplorer/DTXtreme

--- In DTXpress@y..., "liberatusvirus" <liberatusvirus@y...> wrote:
> Call your dealer for a new pad. You shouldn't have to fix anything 
> on a brand new kit. If your dealer gives you trouble, or it looks 
> like you might have to wait for the replacement to come, you can 
try 
> contacting Denise S. (I've forgotten her last name) at Yamaha, 
Band 
> & Orchestral Division, 3445 East Paris, S.E., Grand Rapids MI 
49512--
> 616.940.4949.  The number may not be exactly right, but you should 
> be able to get someone who can redirect you to an electronic drums 
> rep.  I think Denise was the one who got me a new kick pad when 
mine 
> failed. First she sent me a new piezo and when that didn't work, a 
> whole new tower--by 2d day air. They never even tried to get the 
> original pad back. I hope this info works, if you need it. 
> Hopefully, the dealer will come through, and fast.
> 
> Ed
>Think I will give her a try.  I have Yamaha's 714-522-9000 
number...but they assign you a case number and they call you back 
(usually the same day).  I just don't wanna wait weeks for the 
cymbal. 
> 
> --- In DTXpress@y..., "jadiebooshkie" <jadiebooshkie@y...> wrote:
> > Think I found the problem...The pad works intermittantly if you 
> > pull the jack almost all the way out of the stereo jack on the 
> > cymbal pad.  When I do this I hear the crash, and can tap it and 
> get 
> > a crash sound.  If the plug is pushed all the way into the 
cymbal 
> > pad jack, as it should be, I get NOTHING!  Also, the pad will 
> > register on the trigger module with the jack pulled out almost 
all 
> > the way...think the jack on the cymbal pad is bad...can this be 
> > fixed, or should I just have the dealer order me a new pad?  
Also 
> if 
> > I jiggle the jack on the bottom of the pad up and down in the 
> outlet 
> > socket...it connects, and produces a sound...so I think the jack 
> on 
> > the bottom of the pad has to be the problem.  Any suggestions?