Yamaha DTXpress/DTXplorer/DTXtreme

Hi Walt,

My Dave wasn't Dave Jewell (though mine seemed to have been aware 
that D.J. had written to our group--nice to know, for once, that big 
brother is watching), but if he can be reached via the phone number 
that I had in my files, he'd be good, too.

Ed

--- In DTXpress@y..., Walt <wgardus@y...> wrote:
> Is the name your looking for David Jewell?  He is
> Yamaha US's Drum Product manager.  
> --- jadiebooshkie <jadiebooshkie@y...> wrote:
> > --- In DTXpress@y..., "liberatusvirus"
> > <liberatusvirus@y...> wrote:
> > > Call your dealer for a new pad. You shouldn't have
> > to fix anything 
> > > on a brand new kit. If your dealer gives you
> > trouble, or it looks 
> > > like you might have to wait for the replacement to
> > come, you can 
> > try 
> > > contacting Denise S. (I've forgotten her last
> > name) at Yamaha, 
> > Band 
> > > & Orchestral Division, 3445 East Paris, S.E.,
> > Grand Rapids MI 
> > 49512--
> > > 616.940.4949.  The number may not be exactly
> > right, but you should 
> > > be able to get someone who can redirect you to an
> > electronic drums 
> > > rep.  I think Denise was the one who got me a new
> > kick pad when 
> > mine 
> > > failed. First she sent me a new piezo and when
> > that didn't work, a 
> > > whole new tower--by 2d day air. They never even
> > tried to get the 
> > > original pad back. I hope this info works, if you
> > need it. 
> > > Hopefully, the dealer will come through, and fast.
> > > 
> > > Ed
> > >Think I will give her a try.  I have Yamaha's
> > 714-522-9000 
> > number...but they assign you a case number and they
> > call you back 
> > (usually the same day).  I just don't wanna wait
> > weeks for the 
> > cymbal. 
> > > 
> > > --- In DTXpress@y..., "jadiebooshkie"
> > <jadiebooshkie@y...> wrote:
> > > > Think I found the problem...The pad works
> > intermittantly if you 
> > > > pull the jack almost all the way out of the
> > stereo jack on the 
> > > > cymbal pad.  When I do this I hear the crash,
> > and can tap it and 
> > > get 
> > > > a crash sound.  If the plug is pushed all the
> > way into the 
> > cymbal 
> > > > pad jack, as it should be, I get NOTHING!  Also,
> > the pad will 
> > > > register on the trigger module with the jack
> > pulled out almost 
> > all 
> > > > the way...think the jack on the cymbal pad is
> > bad...can this be 
> > > > fixed, or should I just have the dealer order me
> > a new pad?  
> > Also 
> > > if 
> > > > I jiggle the jack on the bottom of the pad up
> > and down in the 
> > > outlet 
> > > > socket...it connects, and produces a sound...so
> > I think the jack 
> > > on 
> > > > the bottom of the pad has to be the problem. 
> > Any suggestions?
> > 
> > 
> 
> 
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