>>> Marc was there a warranty on the print spelling out failure or defects? Or is this a spoiled homeowner used to throwing his financial weight around looking for a replacement print year after year? I see a slippery slope ahead. I have to agree. Unless you made some sort of unwise guarantee with this print, you have no responsibility. We only tell buyers what our suppliers have told us. If anyone owes anybody anything, the ink and paper makers owe your client a new printĀ MAYBE! No one ever goes to a painter and demands a new painting because the colors aren't exactly the same as they were last year. Sculptors are not expected to periodically visit their work to wash off the pigeon poop. (Sorry, I couldn't resist!) At the very least, you should tell your client the cost of a replacement print will be half the original purchase price. Otherwise he will expect a new print every few years and THAT will absolutely be YOUR fault! David Kachel ___________________ Artist-Photographer Fine B&W Photographs www.davidkachel.com david@... Gallery: www.reddoorfinephotographs.com director@reddoorfinephotographs.com PO Box 1893 Alpine, TX 79831 (432) 386-5787 [Non-text portions of this message have been removed]
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Re: [Digital BW] Re: Print "cracking" issue
2011-07-07 by David Kachel