Digital BW, The Print

Linda, one more thought. IF you've gone completely through all the
website suggested fixes and still have a problem, MIS is very good. I
know this for a fact. 

But, I sense that if you just called them first without trying all
their website help, they may be less helpful. Actually the website
help is very good but does need to be better organized. 

Mark hit it on the head. It's a small busy operation. But real good
people. 

FWIW, I use their F-16 chip resetter and find it flawless. 

Bob Michaels 

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "LAJacobs"
<lindajacobs@v...> wrote:
> Thanks to all who replied - what nice tesimonies! I'm going to try 
> again and will stay home a little later tomorrow so I can call MIS. 
> In thinking about it, Bob probably can solve problems a whole lot 
> faster over the phone than by trading emails.
> 
> I appreciate the input. 
> 
> Linda J...who is a tad cranky what with a C82 needing a cartridge and 
> an 1160 needing a CIS rehab.
> 
>  "Mark Hahn" <markhahn2000@y...> wrote:
> (snip)
> >now, I have never emailed for assistance, but always call 
> > Bob directly (I get the impression that it is a very very small 
> > operation... )  I am so impressed with their service that I would 
> not 
> > go anywhere else.  Call up and I'm sure you will have a different 
> > opinion.
> > 
> > mark
> > 
> > PS  this is typical of small operations, they can only do so much 
> and 
> > email can't be their first priority.