Digital BW, The Print

Hi,

Has anyone got any suggestions for fixing an access violation problem 
when blending profiles in OPM, using Win XP Pro and an Epson 2200?

Whether blending by slider or by alpha channel, the message "Access 
violation at address 004C295D in module 'OPM.exe'. Read of address
3F6A1FBD" appears. 

Uninstalling Quicktime, the USN Lib and IJC/OPM, then re-installing
in that order does not fix the problem.

Thanks for any suggestions,
Best,
Helen

Helen,

I'd ask Bowhaus for help when getting this type of error.  Contact Joe 
Berndt at spike@....  

Some things you might try in the meantime....

1.  Make sure you have the latest windows version of the program, which 
is v1.0.34.

2.  Refresh the printer list and profile list to be sure they are 
active.

3.  If you just finished building or editing profiles in IJC, try 
shutting down IJC and restarting OPM.  

4.  Make sure the two profiles you are selecting are both for a 2200.

Regards, Lou

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "helen_bach2003" 
<helenbach@h...> wrote:

> 
> Hi,
> 
> Has anyone got any suggestions for fixing an access violation problem 
> when blending profiles in OPM, using Win XP Pro and an Epson 2200?
> 
> Whether blending by slider or by alpha channel, the message "Access 
> violation at address 004C295D in module 'OPM.exe'. Read of address
> 3F6A1FBD" appears. 
> 
> Uninstalling Quicktime, the USN Lib and IJC/OPM, then re-installing
> in that order does not fix the problem.
> 
> Thanks for any suggestions,
> Best,
> Helen

Lou,

Thanks very much for your suggestions. We've already been in touch 
with Joe, and he's trying to replicate the problem. I just wondered 
if anyone else has had the same problem because it looks like it 
isn't a bug in OPM.

Best,
Helen 


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Louis Dina" 
<lbdina@c...> wrote:
> 
> Helen,
> 
> I'd ask Bowhaus for help when getting this type of error.  Contact 
Joe 
> Berndt at spike@b...  
> 
> Some things you might try in the meantime....
> 
> 1.  Make sure you have the latest windows version of the program, 
which 
> is v1.0.34.
> 
> 2.  Refresh the printer list and profile list to be sure they are 
> active.
> 
> 3.  If you just finished building or editing profiles in IJC, try 
> shutting down IJC and restarting OPM.  
> 
> 4.  Make sure the two profiles you are selecting are both for a 
2200.

> 
> Regards, Lou
>

--- In 
DigitalBlackandWhiteThePrint@yahoogroups.com, "helen_bach2003" 
<helenbach@h...> wrote:
> 
> Hi,
> 
> Has anyone got any suggestions for fixing an access violation 
problem 
> when blending profiles in OPM, using Win XP Pro and an Epson 2200?

Hi Helen,

I have the same hardware and software, and had a similar issue of an 
access violation.  Do you see a preview of the image in the image 
pane?  When I imported a particular image into opm it didn't show up 
in the preview pane, and whenever I touched any of the controls 
(centering for example) I would get the access violation.

Turns out QuickTime had a problem with the file name.  I renamed the 
file to a shorter name and then all worked fine.

Best,
Eric.

Hi Eric,

Thanks for the reply. We can see the image previewed, and, if there
is an alpha mask present, we can see the mask. Everything works
correctly until just after the printer springs into action. 
Everything works perfectly if we don't use blending. I'll try 
shortening all the filenames, including the profile names. We've 
tried everything else we can think of, except moving everything to a 
different computer - which is next on the list.

Best,
Helen

> Hi Helen,
> 
> I have the same hardware and software, and had a similar issue of
an 
> access violation.  Do you see a preview of the image in the image 
> pane?  When I imported a particular image into opm it didn't show
up 
> in the preview pane, and whenever I touched any of the controls 
> (centering for example) I would get the access violation.
> 
> Turns out QuickTime had a problem with the file name.  I renamed
the 

> file to a shorter name and then all worked fine.
> 
> Best,
> Eric.