QTR-Quadtone RIP

Jim,

I think the glitch is in the cartridge still. Take a look at your magenta position cart and see 
if the lable has the following sub-line: NEU-109-100 or NEU-109-060.  The magenta 
position should have a sub-line of NEU-109-060 which represents 6% dilution. If it reads 
NEU-109-100 then it is a second 10% dilution in the same printer.

Our carts are distributed from a warehouse in New Hampshire. I sent someone out to look 
at the inventory there and there are some mistakes in that particular position of K6 ink.

We are contacting everyone on Monday. But please call into InkjetMall in the morning if 
you like. We will remedy as best we can as soon as possible.

regards,

Jon Cone
InkjetMall

--- In QuadtoneRIP@yahoogroups.com, Jim Hockings <J@o...> wrote:
>
> Wells and others,
> 
> I have had a chance to use the new cart you sent me to replace the one
> filled incorrectly. I have printed about 200 square inches of photo images
> to clean the lines and have cleaned the heads three times to use up more
> ink. I think I am getting the new ink on my prints.
> 
> I still have a problem.  I am using K-6 and the Quadtone RIP on a 7500 with
> HPR paper with all the settings on standard: HPR curve, 100% and Gamma 0 and
> ink 0. I have studied the RIP instructions thoroughly as well.
> 
> When I print a step wedge, all the tones from 40 to 60 (3 blocks in all) are
> exactly the same---no separation at all. The rest of the tones are perfectly
> separated.
> 
> Do you think one of the other inks is still wrong?  I have checked the cart
> placement three times, once even with you walking me through it on the
> telephone. They are properly placed.
> 
> What is going on here? A glitch in the RIP?
> 
> Thanks.
> 
> Jim Hockings
> 
> On 1/24/06 2:24 PM, "Wells Smith" <wells@i...> wrote:
> 
> > Dear Jim,
> > 
> > The K6 have arrived and will be taken into inventory. We hope to see these
> > ship in the next several days.
> > 
> > Thanks for your patience.
> > 
> > Best,
> > 
> > wells
> > 
> > Wells Smith
> > InkjetMall
> > 1-802-439-3127 
> > 
> >
>