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QTR only prints half the image

QTR only prints half the image

2017-05-18 by greg@...

Hi Everyone,


I am having a strange issue with QTR using the print tool and an Epson 7880 on a mac. For some reason it only prints half the page. If I create a custom page size, sometimes it will print the whole image. I can't quite figure out why. I am printing psds with a gray gamma of 2.2.


Thanks,


Greg

Re: QTR only prints half the image

2017-05-20 by greg@...

ok so I figured out that the main problem is the image is not centered or is printing 2 inches lower than it should. It's definately a QTR issue. I print from Photoshop with no problem. I choose letter centered and the sides are ok, but the top is really off. My margins are at .125 on top and the sides and .556 on the bottom.

Does anyone else have this problem?

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-20 by Keith Schreiber

Hi Greg,

You are using PrintTool, right? I've seen this before, though it's been a while. I think it has something to do with the relation between Paper Size, Image Size, and margins. 

Assuming you have already sized the image how you want it in Ps, and that there are sufficient margins for your paper size, make sure that scaling in PT is at 100%. (Seems like that should be the default but sometimes it changes spontaneously.) Then click the bull's-eye (center) button under Position. If you add a margin to the image in Ps (like what we do with PiezoDN to print clear edges) be sure that it is not larger than the paper size - not even by a tiny fraction. 

I usually use custom page sizes too, and set the margins equal all around - usually zero - but I also never print closer than an inch to the edge so that doesn't really matter. I do notice that there is sometimes a tiny offset (something like 1/100th or less) when using the center button, but that can be overridden by entering the position numbers manually. But this is nothing like the mis-positioning you are talking about. 

As I'm writing this, I'm starting to think I maybe I haven't had this problem since PrintTool came out. I definitely remember it happening occasionally back when I had a 7600 and was printing with QTR directly from Photoshop on a G4 or G5 running on Leopard or earlier. 

Rereading this, I doubt it will be of much help, but I'm posting anyway. ;)

Cheers,
Keith

"Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better."
~ Samuel Beckett
Show quoted textHide quoted text
> On May 19, 2017, at 9:55 PM, greg@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:
> 
> ok so I figured out that the main problem is the image is not centered or is printing 2 inches lower than it should. It's definately a QTR issue. I print from Photoshop with no problem. I choose letter centered and the sides are ok, but the top is really off. My margins are at .125 on top and the sides and .556 on the bottom.
> 
> 
> Does anyone else have this problem?
> 
>

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-20 by Roy Harrington

Hi Greg

I'm not completely sure what you are doing and what's happening.
But the important things are:

1) I think you are printing with both Epson driver and QTR driver. It's important
with either that you do the paper selection with the driver you are using.
The major difference is that Epson selects the paper feed in the paper size selection
whereas QTR driver does paper feed in the print dialog. You should always
make sure whether it's roll or sheet. The 2 inches lower could be that roll is
selected but a sheet is what you have.

The App you are using to print can be either Photoshop or Print-Tool -- either app
can print to either driver. So the above issue is the same with either app.

2) Custom papers sizes can be confusing sometimes. For sheet paper you almost
always feed shorter side into printer so width is short side and height is long side.
But with roll paper you might do the opposite -- a 20x24 print on 24in roll paper will
be 24wide and 20height for the custom size. It may look as landscape but it's portrait.
The rule is that width is ALWAYS across the printer and height is feed direction.

3) With QTR driver one issue is that if the paper size is too big it reverts back
to letter size. This can give the partial print problem. So with a 7880 you have
24in wide as a max. E.g. if you use metric and make a paper 610mm wide that's
that';s 24.015in which is too big. Also important not to have a borderless paper
from the Epson driver that expands the paper size slightly.

Roy


Show quoted textHide quoted text
On Fri, May 19, 2017 at 11:10 PM, Keith Schreiber keith@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:


Hi Greg,

You are using PrintTool, right? I've seen this before, though it's been a while. I think it has something to do with the relation between Paper Size, Image Size, and margins.

Assuming you have already sized the image how you want it in Ps, and that there are sufficient margins for your paper size, make sure that scaling in PT is at 100%. (Seems like that should be the default but sometimes it changes spontaneously.) Then click the bull's-eye (center) button under Position. If you add a margin to the image in Ps (like what we do with PiezoDN to print clear edges) be sure that it is not larger than the paper size - not even by a tiny fraction.

I usually use custom page sizes too, and set the margins equal all around - usually zero - but I also never print closer than an inch to the edge so that doesn't really matter. I do notice that there is sometimes a tiny offset (something like 1/100th or less) when using the center button, but that can be overridden by entering the position numbers manually. But this is nothing like the mis-positioning you are talking about.

As I';m writing this, I'm starting to think I maybe I haven't had this problem since PrintTool came out. I definitely remember it happening occasionally back when I had a 7600 and was printing with QTR directly from Photoshop on a G4 or G5 running on Leopard or earlier.

Rereading this, I doubt it will be of much help, but I'm posting anyway. ;)

Cheers,
Keith

"Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better."
~ Samuel Beckett



On May 19, 2017, at 9:55 PM, greg@gregbrophy.com [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:

ok so I figured out that the main problem is the image is not centered or is printing 2 inches lower than it should. It's definately a QTR issue. I print from Photoshop with no problem. I choose letter centered and the sides are ok, but the top is really off. My margins are at .125 on top and the sides and .556 on the bottom.


Does anyone else have this problem?







--

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-22 by greg@...

Hi Keith and Roy,

Thanks for answering. I am printing two images in one 7x9 area on 8.5x11 paper. A photo and a 21 step chart. I am using the Print Tool app. I have printed many times before with no problems. I even installed it on another computer and got the same problem. It seems to push it down about 2 inches more than it should from the top. I will take a photo of one, but it literally stops halfway through the image. I was able to get some images to print using 11x17 inch paper and centering it. I am using an Epson 7880.

Under Printer in the Print Tool App I have chosen Quad7880, Paper size is Letter Centered. Under QuadToneRip I have QuandTone Rip 16 bit chosen and the paper feed is Sheet Feed.

I do resize the images in the Print Tool and I will try to print one out without resizing it to see if that makes a difference.

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-22 by Keith Schreiber

Hey Greg,

Roy's comments struck a memory of when this happened with my 7600 long ago. Be absolutely sure it's not set to roll on the printer itself. I'm not sure about the 7880, but on the 7600 it was easy to inadvertently switch to roll on the printer panel even though I never used rolls. This would always mess up any positioning via software.

I don't have any paper size selections with "Centered" in the name for my current printers, and don't recall any for the 7600, so I don't know what to say about that. I make my own custom sizes anyhow, even for the standard ones, so maybe try making a custom 8.5 x 11 setup with equal margins. Resizing in PT shouldn't matter unless maybe somehow it thinks your canvas size is larger than the paper size, but even then you should see it in the preview, and get a warning about clipping. 

Check your printer panel settings.

Cheers,
Keith

Keith Schreiber
jkschreiber.com
Show quoted textHide quoted text
> On May 22, 2017, at 3:29 PM, greg@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:
> 
> Hi Keith and Roy,
> 
> 
> Thanks for answering. I am printing two images in one 7x9 area on 8.5x11 paper. A photo and a 21 step chart. I am using the Print Tool app. I have printed many times before with no problems. I even installed it on another computer and got the same problem. It seems to push it down about 2 inches more than it should from the top. I will take a photo of one, but it literally stops halfway through the image. I was able to get some images to print using 11x17 inch paper and centering it. I am using an Epson 7880.
> 
> Under Printer in the Print Tool App I have chosen Quad7880, Paper size is Letter Centered. Under QuadToneRip I have QuandTone Rip 16 bit chosen and the paper feed is Sheet Feed. 
> 
> I do resize the images in the Print Tool and I will try to print one out without resizing it to see if that makes a difference. 
> 
>

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-22 by Roy Harrington

Greg,

Here's another thought.
Are you printing the two pieces separately? I.e. you print the 21step at the top
of the paper and then put the sheet in a second time to print the image?

If so - the printer has an optical sensor and can "see" the dark ink at beginning
of paper and mistake where the paper starts -- giving 2in extra feed. If you want
to do several 21steps on a sheet start at the bottom and move up. That way
the printer always sees the top of paper correctly.

Roy

Show quoted textHide quoted text
On Mon, May 22, 2017 at 3:43 PM, Keith Schreiber keith@jkschreiber.com [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:


Hey Greg,

Roy's comments struck a memory of when this happened with my 7600 long ago. Be absolutely sure it's not set to roll on the printer itself. I'm not sure about the 7880, but on the 7600 it was easy to inadvertently switch to roll on the printer panel even though I never used rolls. This would always mess up any positioning via software.

I don't have any paper size selections with "Centered" in the name for my current printers, and don't recall any for the 7600, so I don't know what to say about that. I make my own custom sizes anyhow, even for the standard ones, so maybe try making a custom 8.5 x 11 setup with equal margins. Resizing in PT shouldn't matter unless maybe somehow it thinks your canvas size is larger than the paper size, but even then you should see it in the preview, and get a warning about clipping.

Check your printer panel settings.

Cheers,
Keith

Keith Schreiber




On May 22, 2017, at 3:29 PM, greg@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:

Hi Keith and Roy,


Thanks for answering. I am printing two images in one 7x9 area on 8.5x11 paper. A photo and a 21 step chart. I am using the Print Tool app. I have printed many times before with no problems. I even installed it on another computer and got the same problem. It seems to push it down about 2 inches more than it should from the top. I will take a photo of one, but it literally stops halfway through the image. I was able to get some images to print using 11x17 inch paper and centering it. I am using an Epson 7880.

Under Printer in the Print Tool App I have chosen Quad7880, Paper size is Letter Centered. Under QuadToneRip I have QuandTone Rip 16 bit chosen and the paper feed is Sheet Feed.

I do resize the images in the Print Tool and I will try to print one out without resizing it to see if that makes a difference.







--

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-23 by sanking@...

I have had two kinds of problems printing with the Print Tool and OHO for digital negatives with the Epson 7800.

First, as mentioned in an earlier message, if the actual media size is smaller than the custom size, including margins, the print will default to print an image smaller than the one in the Print Tool window. This can happen with both roll media and with sheet film.

Second, in printing sheet OHP media the printer will often not center the sheet correctly, even when everything is set correctly (at least so far as I can see) in Print Tool. I see this with both letter size OHP as well as 11X17 and 13X19 sheets. I never have this kind of problem with roll media.

Sandy

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-24 by greg@...

Thanks everyone for the help. After a few tests last night I have determined that the problem is with printing on Fixxons transparent media.

For the last two years it was not a problem and now it just doesn't seem to want to recognize the paper. I tried a test with the print tool and printed a image using plain white paper. With the same exact setting, I ran a sheet of Fixxons through it. The white paper was fine, the Fixxons was all askew and started about 3 inches further down the paper. I guess maybe the printer is just getting old. For now I can print but I have to use a much larger sheet. I was able to print an 8x10 on 11x17 inch sheet of Fixxons. I just hate having to waste all that material.

I am going to try one more test of taping a piece of white paper to the back of Fixxons and see what happens.

Thanks again,

Greg

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-24 by sanking@...

The same thing happens with my 7800 when I print with Fixxons sheet film, whatever the size. The Fixxons is more transparent than other OHP media and the sensor of the 7800 seems to have a problem recognizing it.

No problem with Fixxons roll media, however,

Sandy

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-24 by forums@walkerblackwell.com

Put a small 1/2” white masking tape on the left and right of the film on the first 4 inches. This will make the printer register left-right correctly.

best,
Walker
Show quoted textHide quoted text
> On May 24, 2017, at 1:05 PM, sanking@clemson.edu [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:
> 
> The same thing happens with my 7800 when I print with Fixxons sheet film, whatever the size. The Fixxons is more transparent than other OHP media and the sensor of the 7800 seems to have a problem recognizing it. 
> 
> No problem with Fixxons roll media, however,
> 
> Sandy
> 
>

Re: [QuadtoneRIP] QTR only prints half the image

2017-05-24 by Keith Schreiber

Dang Greg! I was gonna ask about that several days ago, but then I saw you mention "paper" in a post and thought that answered the question! Fixxons is "film"!

Seriously though, does your printer have a way of turning off Paper Size Check? I seem to remember that my long-gone 7600 did and that I used it for something. I know the 3800/3880 has that ability.

Cheers,
Keith

"Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better."
~ Samuel Beckett
Show quoted textHide quoted text
> On May 24, 2017, at 9:31 AM, greg@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:
> 
> Thanks everyone for the help. After a few tests last night I have determined that the problem is with printing on Fixxons transparent media. 
> 
> 
> For the last two years it was not a problem and now it just doesn't seem to want to recognize the paper. I tried a test with the print tool and printed a image using plain white paper. With the same exact setting, I ran a sheet of Fixxons through it. The white paper was fine, the Fixxons was all askew and started about 3 inches further down the paper. I guess maybe the printer is just getting old. For now I can print but I have to use a much larger sheet. I was able to print an 8x10 on 11x17 inch sheet of Fixxons. I just hate having to waste all that material.
> 
> I am going to try one more test of taping a piece of white paper to the back of Fixxons and see what happens.
> 
> Thanks again,
> 
> Greg
> 
>

Re: QTR only prints half the image

2017-05-24 by greg@...

Ha yeah, I was printing out a brochure with inDesign through the Epson driver so I didn't think it was the printer. It's strange though because I have been using Print Tool to print digital negatives for at least 6 months now with no problems and now all of a sudden it doesn't work. I tried turning off paper size check and that made no difference. I will try Walkers tape trick. Maybe the sensor just needs to be cleaned.

Thanks again to everyone for their help.

Greg

Re: QTR only prints half the image

2017-05-25 by greg@...

Ok I I tried the trick with the tape and it sort of worked. It printed much further down but was still I a little off. Still much better than before and will try a few more things later to see if I can get it to work.

Thanks again everyone.

Greg

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