The Cyndustries List

Analogue Haven is, in fact, shipping from stock on Plan B now.

Cynthia has had a very hard year and in my opinion her work is  
fantastic and worth the wait.  I had to cancel orders due to the wait  
but only because of a personal urgency, not due to discontent with  
the timeline (despite it being six months late).  Just for a cabinet.

Those waiting for a Zeroscillator: you will regret if you cancel!  
Moments after power reaches that thru-zero core you will forget the  
long wait...

Cheers,

Damon

On Oct 26, 2006, at 5:00 PM, Jay wrote:

> Mike Marsh wrote:
>
> > Have you PayPal'd Paul and not received product from Paul  
> personally?
>
> Yep. Of course, 4 months is nothing compared to others. But I just
> ordered panels and a DotCom power board adapter that was supposed to
> ship for sure "within a week" of 9/10. I'm tired of waiting for the  
> UPS
> man that never shows up.
>
> Paul S., Cynthia W., Peter G. ... I think people appreciate being told
> the truth more than lying to them for months or years about shipping
> dates or just completely ignoring them. I hear a lot of stories and  
> get
> e-mails, and they all seem to involve serious customer service and
> shipping issues with these three suppliers. I don't see how hard it is
> to simply answer an e-mail.
>
> Not that I haven't had my issues with mailing things out to people in
> the past in this synth community, and I probably seem a little
> hypocritical, but I'll be damned if I don't get anything I sell out  
> the
> door within 3 days now. It's in stock or I don't take money for it.
>
> I wouldn't order Plan B until Analogue Haven started shipping for  
> stock.
> I'm surely not going to buy a new Zer0sc, and it looks like I'll  
> have to
> stick with used or third-party MOTM parts from now on too.
>
> I don't think it's an issue of being impatient. It's being told it  
> will
> be delivered withing xxx time frame and being given excuse after  
> excuse,
> or totally ignored.
>
> I think people need to stop being afraid and post to the respective
> mailing lists if they're having communication issues. If everyone  
> feels
> they're alone then they are. Three and a half years? Come on!
>
> If I'm an asshole for posting this, so be it. Not the first time I've
> been called one, assuredly not the last either. But at least I've come
> clean what's on my mind. Sorry if that offends.
>
>
>