Datacolor User to User Support Group.

On Apr 10, 2009, at 1:19 PM, Alan Steinbrugge wrote:

> When i booted up this morning my computer could not find the monitor  
> profiles. I then checked and could not find the monitor prifiles and  
> the 1 printer profile I'd made. I have used the printer profile a  
> few times since it was made. there are other printer profiles that  
> were not made by spyder3print that are still in the directory.
>
> It is possible this problem is not with your software, but it seems  
> like the best place to start.

But our software does not delete profiles from the profile folder. So  
I'd start by checking permissions, looking at date issues (the  
profiles that disappear or become invisible are newer than the ones  
that don't as well as being Datacolor profiles, so you may be drawing  
the wrong conclusion), cleaning the registry, and other OS related  
things.

C. David Tobie
Global Product Technology Manager
Digital Imaging & Home Theater
CDTobie@...