Datacolor User to User Support Group.

Yes I was very fortunate to find this group and get support.  The support here succeeded where the emails with regular support was getting no where.

I too love my Viewsonic, especially its capability to rotate.  Unfortunately, like many others especially Dell from what I have seen, the have the weird trait that corrupts the digital EDID.

My original was a VP930b.  It did this 2 times, the first time I sent it in and they returned it un-repaired.  I sent it back and got it and it worked for about 4 months then out of the blue, got the famous no digital signal error.  Sent it back and they graciously sent me a brand new VP950b.  Straight form the box and bam, no digital signal.

Yet any other digital monitor I connected to it would work fine on the same port.  (I have a dual DVI Visiontek Pro)

Great group and thanks for the help!







--- In colorvision_group@yahoogroups.com, "Doug Kerr" <doug.kerr@...> wrote:
>
> Hi, e,
> 
> --- In colorvision_group@yahoogroups.com, "ejc_1@" <ejc_1@> wrote:
> >
> > Thanks to C. . David Tobie
> > Global Product Technology Manager
> > Digital Imaging & Home Theater
> > 
> > Sent him my profile and very quickly advised it was the monitor.  Got another monitor and it profiled perfectly.
> 
> That's great news. We are fortunate to have such great support.
> 
> >  Viewsonic is on its way back!
> 
> I think that ViewSonic has certainly suffered from many aspects of their after-sale service. Hopefully they are realizing that an improvement in that area can make their products much more attractive.
> 
> We are actually using two ViewSonic VX2035WMs here, and I've been pretty pleased with the result (certainly for the price) - especially after calibrating and profiling, first with Spyder/OptiCAL and more recently with Spyder3Pro (I think my original Spyder's own calibration had gotten off over the years.)
> 
> Best regards,
> 
> Doug
>