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Re: [datacolor_group] Re: Base for Spyder 3 Reader - how does this thing go together?

2011-10-04 by C D Tobie

On Oct 4, 2011, at 10:31 AM, grandpollo wrote:

> This makes me long for the days of customer service of old, when a vendor would say, the factory made a bunch wrong, risking damage to your $200 piece of equipment, so please send us your address and we'll mail you one made properly.
> 
> Vs. Glue it yourself, buddy.

Given that the vast majority of the items have had no problem, and its easy to just pop it back on yourself, its hard  to justify a recall. Adding a bit of adhesive will make the more engineering oriented customers feel they are doing a more permanent job, but its not really necessary.

C. David Tobie
Global Product Technology Manager


Datacolor
5 Princess Road
Lawrenceville, NJ 08648, USA
609.924.2189
www.datacolor.com

Phone: 207.685.9248
Mobile: 207.312.0448
Fax: 207.685.4455
Email:  cdtobie@datacolor.com
Skype: cdtobie

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